14 Replies Latest reply on Oct 5, 2017 6:52 AM by RameezKhan

    After effects crashes when the Explorer window opens

    panshsh

      After effect crashes every time when Explorer window is opened.

      I mean that this happens when opens the Windows Explorer window (save as, import, output to, etc..).

      To use the new version is simply impossible, it is necessary to return to the 2013 version

       

      Maybe there is a solution to the problem?

      Version 2013 works perfectly.

      When I booted in safe mode, this problem disappeared.

      Windows reinstalled - it does not help.