I have recently backed up an moved my catalog and photos from my old computer to a new computer (also Windows to Mac). All photos load and the catalog appears okay, however the Mobile Sync Pending number does not go down.
Is there a way to reset the sync without deleting all previously synced collections?
Thanks for for your quick reply. I had already read that article and tried the steps but unfortunately they did not work.
Please let let me know if there is anything else I can try.
We'd need the diagnostics report from you. Send it across via PM.
You can trigger "Diagnostics Report" from Lr mobile,
Long-press the top left LR icon within the Lightroom mobile settings.
After that LR mobile generates a diagnostic log and opens this up within your e-mail client.