2 Replies Latest reply on Jun 20, 2017 12:27 AM by michaelb28082604

    Keyboard "My Favorites" key causes Acrobat to crash.

    michaelb28082604

      My keyboard (Microsoft) has a set of "My Favorites" keys that I can use to open folders or files with one touch.  If I press one of these keys while Acrobat is in focus, Acrobat will crash and show the "Adobe Acrobat has stopped working" splash screen.  I can switch focus to another application before pushing one of these keys to avoid the problem, but it is easy to forget.  This is a consistent problem.  My workstations runs Windows 10 64-bit and Acrobat X.  The hot-key for MS Calculator does not cause this problem.

       

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