1 Reply Latest reply on Jun 19, 2017 12:15 PM by Akash Sharma

    Display crashes when running Lightroom CC

    jodic78662822

      Hi,

       

      I've been having repeated display crashes when using Lightroom CC. I've updated all the drivers but I still have the issue. I have the most recent updates for Lightroom CC. The crashes seems to happen after 2-3 hours of consistent Lightroom use, culling and editing photographs. I've seen two different crashes, one looks like an orange grid (I.e, resembling graph paper) with a pixelated low res display behind it. Other times when the display crashes, it looks like static from a TV across the whole screen. I've been troubleshooting with Dell for days and they recently told me to try here for an answer. I have the Nvdia GeForce 940MX display driver. Any ideas? Thanks in advance for your help!

       

      Jodi