13 Replies Latest reply on Jun 19, 2017 10:09 PM by jessicalea

    Unable to update Lightroom CC

    jessicalea

      After spending what seems hours trawling through forums to find the problem, I'm still at a loss.

       

      I have Lightroom CC 2015 [1014445] and I can't update it to a newer version. I really need the Dehaze tool. I have tried looking for updates with Creative Cloud , it says there are none. I have then tried downloading the direct link version which said success but no change to the program. Ive restarted the program several times, signed in and out of CC. I definitely have a compatible computer with the 64bit processor.

       

      I have another laptop and it has version CC 2015.8 I haven't tried to further update it as I prodomently work from the one having troubles.

       

      Suggestions?