0 Replies Latest reply on Jun 19, 2017 8:22 PM by kattiecabe

    iphone upload is not working, all vidios are 00:00 and photos are thumnail quality?


      When loading from my iPhone to LR on Dell Windows the photos upload great but now all videos are 00:00 and have no content in LR. The photos as well are thumbnails, and low quality. It used to work just fine and can play previously uploaded video. I have tried it multiple times with the same result. Any ideas?


      [Moved from the non-technical LOUNGE Forum to the Program forum... Mod]

      [Here is the list of all Adobe forums... https://forums.adobe.com/welcome]