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Files on the server are missing or incorrect solution not working

Community Beginner ,
Jun 20, 2017 Jun 20, 2017

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C:\Users\(username)\AppData\Roaming\Adobe\Adobe Muse CC\2017.0

The solution to stop the message File ont the server are missing is not working.

Site worked fine untill I made some minor changes today.

I did change the file in the appprefs. I uploaded the complete site 2 times. No result.

Copy of the appprefs file

<prop.list>

<prop.pair>

<key>MinifyCSSFiles</key>

<true/>

</prop.pair>

<prop.pair>

<key>MinifyJSFiles</key>

<true/>

</prop.pair>

<prop.pair>

<key>SuppressMissingFileError</key>

<true/>

</prop.pair>

</prop.list>

Message was edited by: David Asch Subject title amended.

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correct answers 1 Correct answer

Community Beginner , Jun 20, 2017 Jun 20, 2017

Dear Askay, Thanks for helping out. I got it working.

I stupidly forgot to close Muse first.

If you change the value with Muse open it's not working. That's obvious.

But if you change the value, close Muse and restart Muse it's set back to False again. 

So the lesson is. Close Muse first and then change the value.

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Adobe Employee ,
Jun 20, 2017 Jun 20, 2017

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Hi Gerard,

Please share the site URL.

Regards,

Akshay

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Community Beginner ,
Jun 20, 2017 Jun 20, 2017

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www.you-uv.com

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LEGEND ,
Jun 20, 2017 Jun 20, 2017

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Would ne nice from you, akshay​, to let us know the final solution. For all these unsatisfied customers.

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Adobe Employee ,
Jun 20, 2017 Jun 20, 2017

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Hi Gerard,

The value of the key is coming up as false on the site, I believe it is not updating on the server.

Can you please export the site as HTML and check if the exported site is showing the correct value of the key?

Regards,

Akshay

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LEGEND ,
Jun 20, 2017 Jun 20, 2017

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Dear akshay​, could this be edited directly from ftp-server as well, if it is to open via ftp with cyberduck or filezilla or …?

Or is it too complicated to find and therefor may lead to follow up error s?

Thanks

Uwe

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Community Beginner ,
Jun 20, 2017 Jun 20, 2017

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Dear Askay, Thanks for helping out. I got it working.

I stupidly forgot to close Muse first.

If you change the value with Muse open it's not working. That's obvious.

But if you change the value, close Muse and restart Muse it's set back to False again. 

So the lesson is. Close Muse first and then change the value.

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New Here ,
Jun 20, 2017 Jun 20, 2017

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I can't find the AppPrefs.xml here Library > Preferences > Adobe > Adobe Muse CC > 2017.0, even the 2017.0 folder on my Mac. Is file hidden anywhere else?

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LEGEND ,
Jun 20, 2017 Jun 20, 2017

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I only know the German part and try to translate:

Apple Menu:

Go To - looks like this:

Bildschirmfoto 2017-06-21 um 08.41.39.png

click ALT and an additional folder will show up, called Library

In my case it shows between Benutzerordner (User?) and Computer (Computer?).

You see how the path looks on my machine:

Bildschirmfoto 2017-06-21 um 08.44.55.png

The ALT-key is really the most important here: Go To - ALT - choose Library.

Does this help?

Best Regards,

Uwe

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New Here ,
Jun 21, 2017 Jun 21, 2017

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Thank you so much! I find the MUSE AppPrefs.xml and find the "Files on the server are missing or incorrect solution not working" message without pop again on Chrome. However, all images are still missing on Safari and Firefox.

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New Here ,
Jun 21, 2017 Jun 21, 2017

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This is my problem page http://imagineerstudio.net/2017summer/

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LEGEND ,
Jun 21, 2017 Jun 21, 2017

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Please open a new thread for this.

Something is very different to the original question.

It might have nothing to do with "files on server are missing".

Your files show blank white page.

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New Here ,
Jun 21, 2017 Jun 21, 2017

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ok

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LEGEND ,
Jun 21, 2017 Jun 21, 2017

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LATEST

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New Here ,
Jun 21, 2017 Jun 21, 2017

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Oh! I haven't check IE, the pages even disappear in all small versions screen size in both safari and firefox, except the larger screen. Only chrome shows the page properly. How can I fix this?

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