When I start up After Effects it crashes back to desktop. A pop up appears saying: "Adobe After Effects CC 2017.2 has stopped working."
It allowed me to view "Problem Details."
I ran Adobe Creative Cloud Cleaner Tool and it didn't solve the problem.
Anyone knows what this means? Also how do I fix it?
Problem Event Name: APPCRASH
Application Name: AfterFX.exe
Application Version: 126.96.36.199
Application Timestamp: 592e696f
Fault Module Name: atio6axx.dll
Fault Module Version: 188.8.131.5204
Fault Module Timestamp: 4bc8330f
Exception Code: c0000005
Exception Offset: 0000000000d28ffb
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional Information 1: 18a3
Additional Information 2: 18a31d11cf869bf4466ebb7f91a8ea89
Additional Information 3: 6735
Additional Information 4: 67350f8dadbe12a2dd462dff4f025065
Does it crash on the splash screen or after the app launches?
Which version of Windows OS?
Check if there are any logs at the following location:
NOTE: AppData is a hidden folder, by default.
Update your graphics driver and configure it suitably.
I'm using a triple core and AMD Radeon. It's a 5 year old computer. I can't upgrade.
I downgraded to CC 2014. Everything is working great now.