3 Replies Latest reply on Jun 21, 2017 10:49 AM by jacksoncurious

    After Effects 2017.2 CTD


      When I start up After Effects it crashes back to desktop. A pop up appears saying: "Adobe After Effects CC 2017.2 has stopped working."


      It allowed me to view "Problem Details."


      I ran Adobe Creative Cloud Cleaner Tool and it didn't solve the problem.


      Anyone knows what this means? Also how do I fix it?


      Problem signature:

        Problem Event Name: APPCRASH

        Application Name: AfterFX.exe

        Application Version:

        Application Timestamp: 592e696f

        Fault Module Name: atio6axx.dll

        Fault Module Version:

        Fault Module Timestamp: 4bc8330f

        Exception Code: c0000005

        Exception Offset: 0000000000d28ffb

        OS Version: 6.1.7601.

        Locale ID: 1033

        Additional Information 1: 18a3

        Additional Information 2: 18a31d11cf869bf4466ebb7f91a8ea89

        Additional Information 3: 6735

        Additional Information 4: 67350f8dadbe12a2dd462dff4f025065