When I click on Sign, all I get are the little boxes, waiting to connect. Why?

[susans8171]

When I click on the Sign menu item, after selecting Fill & Sign from Tools, nothing happens. The little "waiting" boxes appear and nothing beyond that happens. Has this happened to anyone else and how can I fix it?

Thanks!

[Tariq Dar · Accepted solution]

Hi susans8171,

Fill and Sign is an online service when you click on the sign button, it trying to sync with your cloud account and check for your signature preferences. Launch Acrobat/Reader, click on Help>Repair installation and "Check for updates"

If the issue persists, you may use this service via browser: https://cloud.acrobat.com/fillsign  let us know if that helps.

If you already have found a solution to this problem, please update the thread with your findings that will help others.

-Tariq Dar