3 Replies Latest reply on Jun 21, 2017 8:52 AM by omkark49032707

    Thin border around a video




      I created an logo animation and want to load it in an mobile application as a loading screen where it be animating till the time all services are called from the server.


      Steps I followed to export the video are:

      1. Rendered the composition from After effects

      2. Video output set as "RGB+Alpha"

      3. Filed saved as .mov

      4. Then converted that .mov to mp4 (as iPhone is unable render the .mov and throwing an error that not playable format/version.)


      Now the issue is that, in screen shot the border around the video is not visible. But on phone when its playing I can see the border.


      Could you please let me know that am I exporting/rendering the video correctly or do I have ask the developers check from their end.


      Thank you,