6 Replies Latest reply on Aug 2, 2017 2:29 PM by connormgall

    Error 1609629695 when rendering

    kjkghfg Level 1

      Hi,

       

      I have a simple comp with 2 video clips and one transition.

      Error message in Media Encoder:

       

      "Export Error

      Error compiling movie.

      Render Error

      Render returned error.

      Writing with exporter: H.264

      Writing to file: \\?\D:\Videos\whatever.mp4

      Writing file type: H264

      Around timecode: 00:00:52:26 - 00:00:52:34

      Rendering at offset: 26.360 seconds

      Component: H.264 of type Exporter

      Selector: 9

      Error code: -1609629695"

       

      There is about 100GB free on the destination drive, but only about 10GB on the source drive. There is plenty of space on Adobe cash drive.

      My system is:

      i7-6950X with 10 cores

      64GB RAM

      Many SSD drives

      Windows 10 Pro 64bit

       

      Interestingly the same comp with some other transitions from the same pack renders without a problem.

       

      Any suggestions will be welcome.

      Thanks!

        • 1. Re: Error 1609629695 when rendering
          Jose Panadero Adobe Community Professional

          I get these errors randomly when rendering in H264 direclty in AE. The only way to avoid these errors is sending the composition to Adobe Media Encoder via "Composition > Add to Adobe Media Encoder Queue" and encoding the file in any of the MP4 flavours.

          • 2. Re: Error 1609629695 when rendering
            kjkghfg Level 1

            Sorry, I forgot to mention that I actually used Media Encoder and not AE to render.

            • 3. Re: Error 1609629695 when rendering
              Jose Panadero Adobe Community Professional

              Then try to render between 00:00:52:26 - 00:00:52:34 using another codec. Maybe there is something in your comp at that time that cause your render to fail. If the problem persist, then you need to look at your footage and try to send this footage to a new comp for additional render tests.

               

              Waiting for your answer!

              • 4. Re: Error 1609629695 when rendering
                Kevin-Monahan Adobe Employee

                Hi kjkghfg,

                Are you still facing this problem? If not, let us know how you solved it. If so, please let us know so we can assist you further.

                 

                Thanks,

                Kevin

                • 5. Re: Error 1609629695 when rendering
                  connormgall

                  Hi Kevin,

                  I am still having this problem.  Both in Premiere Pro and in Media Encoder. I have chatted with support multiple times, and they solved it by going run--> %appdata% -->Adobe and deleting the "Common" folder inside that.  Then, they went to my documents and deleted that "Adobe" folder.

                   

                  Of course as soon as we stopped chatting, this issue reared its ugly head and I cannot make my way around it. I've tried updating my drivers to most current GPU drivers, creating a new project and importing the sequence (it also occurs in projects completely unrelated to each other), clearing the cache through PPro, using adjustment layers and only applying the lumetri effects to those. I can't go back to earlier versions of PPro because I already did work in the new software and the projects are not backwards compatible...

                   

                  This issue has been around for a year and it just decides to pop up with random projects and plagues efficiency! Please please please give me a better work around other than ONLY using software to render.  That typically takes easily 10x longer to render...

                   

                  It's so crazy that it this hasn't been solved.

                  • 6. Re: Error 1609629695 when rendering
                    connormgall Level 1

                    I run

                    Windows 10

                    GTX 970

                    i7 4970k

                    32GB RAM