I'm trying to troubleshoot a problem that occurs when I want
to open an embeded PDF from a CHM, while an IE window is already
He're is the point :
I just make a standard link (Ctrl+K) aiming at the PDF inside
a topic, so that the PDF would open in a new window :
The PDF is - of course - embeded in my project.
He're is the problem :
Now, when I generate the CHM and give a clic on the link, I
get the folowing error message :
Unable to complete download ("Impossible de terminer le
téléchargement" in French)
>> THIS PROBLEM OCCURS ONLY IF AN INTERNET EXPLORER
WINDOW IS OPENED !!! (IE6 and even IE7...)
>> If I close all IE windows (or kill "iexplorer.exe"
in the tasks manager) and try it again, the PDF opens just fine...
>> By the way, the PDF link also works fine - wether IE
is opened or not - in the Robohelp topic preview (Ctrl+W)
So... does anyone know something about this problem ? or had
to deal with it already ?
I have experimented with this problem and have reproduced the
error you have described. This error only seems to occur if you are
targeting a new browser window (target=_blank). By default, links
to .pdf files should automatically open in a new windows. Is there
a reason you are targeting a new window? If not, a workaround for
this problem would be to simply target no window (display in frame
per the GUI).
I experimented with this issue with straight HTML and it
worked fine. This looks like a limitation of the way .CHM and .PDF
files work together.