1 Reply Latest reply on Jun 26, 2017 5:56 PM by Cari Jansen

    Photos "Disappearing"

    davida29215752

      I have a site durham.totalsportsmagazine.ca that is constantly being updated but once and awhile I have photos that worked fine for weeks suddenly get greyed out on the desktop version. It seems this happens when the photos get to the middle of the page when new content is added at the top. I have replaced the photos and even renamed them but they remain greyed out. If I put an entirely new photo in the same box, it works fine. Any ideas??

      Dave

        • 1. Re: Photos "Disappearing"
          Cari Jansen Adobe Community Professional
          • Could it be that the image link has somehow gone bad and when the site was published? Check that all links in the Assets panel are OK before publishing and resolve missing or modified links first.
          • Does this happen to images that contain a roll over effect? Check that all the States (States panel) are correctly formatted in that case.

           

          If the issue occurs again, see if you can share some screenshots as well, and test in different browsers too. Let us know which browser & version (if the issue is browser specific). Also show us a screenshot of the same image in the site (before you replace it).

           

          Lastly, ensure you have updated Muse to the latest version.

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