2 people found this helpful
uninstall everything cc including preferences, https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html
then uninstall the cc desktop app, https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html
clean your computer of cc files per http://www.adobe.com/support/contact/cscleanertool.html
restart your computer (don't skip this)
reinstall the cc desktop app, https://creative.adobe.com/products/creative-cloud.
if you're unable to install the cc desktop app at this stage, use an administrator account (solution 3 here, https://helpx.adobe.com/creative-cloud/kb/creative-cloud-missing-damaged.html)
use the desktop app to install your cc programs/trials
Thank You, I will do that and get back to you. I have a 1 MBit line so it will take a while
1 person found this helpful
p.s. if you have a slow connection make sure your computer doesn't go into 'sleep' mode during the download/installation.
That may be true, but I wanted to install Lightroom CC and not 6.10.1
I once again removed everything... every file and folder that used the name Lightroom, Adobe, Creative Cloud, I removed everything inside the registry... all License and Account files... I created a new Adobe ID just to TEST if it was my Adobe ID and I reinstalled Lightroom just to AGAIN get Lightroom 6.10.1 instead of Lightroom CC
Fortunately I came across this thread How do I upgrade from Lightroom 6 to Lightroom CC
Just to Quote it here for the Lazy
By John Waller:
"Once you've opened Lightroom 6, deactivate it via Help > Sign Out.
You can then close Lightroom and re-launch it. You should then have the option to Sign In with your Adobe ID and you should get Lightroom CC."
That was really all that was needed... Reinstalled Adobe Cloud and LR 4 times before I found that out... Thank You John!