1 Reply Latest reply on Jul 6, 2017 4:23 AM by Adorobat

    Error document is empty 0 kb

    leticiag54543164 Level 1

      Não consigo realizar o download de arquivos .PDF para o meu dispositivo. Apos o download, ao acessar o arquivo pelo adobe reader recebo a mensagem de erro "erro o documento esta vazio 0 kb ".

        • 1. Re: Erro ao baixar arquivo pdf
          Adorobat Adobe Employee

          Hi leticiag54543164,

           

          Sorry for the delay in response.

           

          Are you still experiencing the issue?

          Could you let us know if this happens with a specific file or with all the pdf files you download?

          Are you downloading pdf file in an email attachment or from a website?

          If possible, check if the same file opens with desktop version of Reader.

           

          Awaiting your response.

          Shivam