2 Replies Latest reply on Jun 26, 2017 2:04 PM by Bikrr

    Prototype Not Found error


      The person who created the share link for a prototype can view and test the prototype, even in private browsing mode. But anyone else just gets the Prototype Not Found error.

      Screen Shot 2017-06-23 at 8.32.05 AM.png

      Any ideas?

        • 1. Re: Prototype Not Found error
          Jacob G Adobe Employee

          Hi Bikrr -


          I'm surprised to hear you are experiencing this behavior.  All prototype URLs are public and there are no restrictions that should prevent you from access it.


          My guess would be that you have the wrong URL (perhaps with a character missing or something like that).  Can you double check to confirm you are using the same URL as the prototype's author?


          If you can send the URL you have to AdobeXDSharingSupport@adobe.com, I can investigate further and tell you exactly what is going on.

          1 person found this helpful
          • 2. Re: Prototype Not Found error
            Bikrr Level 1

            Sorry for the late follow-up, but to answer my own question...after some troubleshooting, the XD author restarted his Mac and re-generated the link and everything worked fine.