1 Reply Latest reply on Jul 18, 2017 12:25 PM by Tariq Dar

    Need help adding NIH PIV card to a DocuSigned PDF


      I routed a PDF that was initially process via DocuSign to someone to add their digital signature via Adobe.

      She stated when she clicks on the “Fill & Sign” tool, the “Sign” function is grayed out & can't select it.

      When she clicks in the PDF, Adobe says its a fillable form. The PDF will not allow her to drag and drop her digital signature (NIH PIV card).

      How can I resolve this issue so she can add her signature?