9 Replies Latest reply on Jun 27, 2017 6:51 AM by Jeff A Wright

    Forced to reinstall CS6 Master Collection, now unable to install Flash Builder 4.6, How can I overcome Exit Code 6?

    Franz_Buhlmann Level 1

      I have a MacBook Pro and I had Adobe CS6 Master Collection installed and updated for several years until I discovered just recently that I forgot to install the extras for Encore, which I just started to use, I was unable to install them without reinstalling CS6 completely. However, since that time, I have been unable to reinstall Flash Builder 4.6. Each time I get the Exit Code 6 and 88 errors. This time, I tried for the first time to follow Adobe's suggestions on how to correct this issue.

       

      The First error in the list of errors is:

       

      ERROR: DF017: Unable to create Mac alias "/Applications/Adobe Flash Builder 4.6/Adobe Flash Builder 4.6.app/Contents/MacOS/../../../Uninstall Adobe Flash Builder 4.6" referring to "/Library/Application Support/Adobe/Uninstall/{41C543D4-AC29-4B7E-B95D-D73B7EB2EFBB}.app"(Seq 13807)

      ERROR: DW063: Command ARKCreateMacAliasCommand failed.(Seq 13807)

       

      I tried using a different location for Flash Builder 4.6. However, I still received the same problem.

       

      I also have been up dating the operating system of my computer and it is now a macOS Sierra Version 10.12.5. However, this never caused a problem using any of adobe programs before.

       

       

      Here is the complete list of error codes that I have:

       

      Exit Code: 6

      Please see specific errors below for troubleshooting. For example, ERROR: DF001, DF017,D ...

       

      -------------------------------------- Summary --------------------------------------

      - 0 fatal error(s), 88 error(s)

       

      ----------- Payload: Adobe Flash Builder 4.6 4.6.1.0 {2FC6B122-6F1F-409C-8FF0-8F8369D7F30B} -----------

      ERROR: DF017: Unable to create Mac alias "/Applications/Adobe Flash Builder 4.6/Adobe Flash Builder 4.6.app/Contents/MacOS/../../../Uninstall Adobe Flash Builder 4.6" referring to "/Library/Application Support/Adobe/Uninstall/{41C543D4-AC29-4B7E-B95D-D73B7EB2EFBB}.app"(Seq 13807)

      ERROR: DW063: Command ARKCreateMacAliasCommand failed.(Seq 13807)

      ERROR: DF023: Unable to delete file "/Applications/Adobe Flash Builder 4.6/eclipse/configuration/config.ini". Error 0(Seq 7379)

      ERROR: DW063: Error rolling back command ARKCopyFileCommand(Seq 7379)

      ERROR: DF001: Unable to get permissions of "/Applications/Adobe Flash Builder 4.6/eclipse/configuration"(Seq 7379)

      ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 7379)

      ERROR: DF023: Unable to delete file "/Applications/Adobe Flash Builder 4.6/eclipse/p2/org.eclipse.equinox.p2.repository/cache/artifacts673579424.jar". Error 0(Seq 7377)

      ERROR: DW063: Error rolling back command ARKCopyFileCommand(Seq 7377)

      ERROR: DF001: Unable to get permissions of "/Applications/Adobe Flash Builder 4.6/eclipse/p2/org.eclipse.equinox.p2.repository/cache"(Seq 7377)

      ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 7377)

      ERROR: DF001: Unable to get permissions of "/Applications/Adobe Flash Builder 4.6/eclipse/p2/org.eclipse.equinox.p2.repository"(Seq 7377)

      ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 7377)

      ERROR: DF023: Unable to delete file "/Applications/Adobe Flash Builder 4.6/eclipse/p2/org.eclipse.equinox.p2.engine/profileRegistry/epp.package.java.profile/.da ta/org.eclipse.equinox.internal.p2.touchpoint.eclipse.actions/jvmargs". Error 0(Seq 7376)

      ERROR: DW063: Error rolling back command ARKCopyFileCommand(Seq 7376)

      ERROR: DF001: Unable to get permissions of "/Applications/Adobe Flash Builder 4.6/eclipse/p2/org.eclipse.equinox.p2.engine/profileRegistry/epp.package.java.profile/.da ta/org.eclipse.equinox.internal.p2.touchpoint.eclipse.actions"(Seq 7376)

      ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 7376)

      ERROR: DF023: Unable to delete file "/Applications/Adobe Flash Builder 4.6/eclipse/p2/org.eclipse.equinox.p2.engine/profileRegistry/epp.package.java.profile/.da ta/.settings/org.eclipse.equinox.p2.metadata.repository.prefs". Error 0(Seq 7375)

      ERROR: DW063: Error rolling back command ARKCopyFileCommand(Seq 7375)

      ERROR: DF023: Unable to delete file "/Applications/Adobe Flash Builder 4.6/eclipse/p2/org.eclipse.equinox.p2.engine/profileRegistry/epp.package.java.profile/.da ta/.settings/org.eclipse.equinox.p2.artifact.repository.prefs". Error 0(Seq 7374)

      ERROR: DW063: Error rolling back command ARKCopyFileCommand(Seq 7374)

      ERROR: DF001: Unable to get permissions of "/Applications/Adobe Flash Builder 4.6/eclipse/p2/org.eclipse.equinox.p2.engine/profileRegistry/epp.package.java.profile/.da ta/.settings"(Seq 7374)

      ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 7374)

      ERROR: DF001: Unable to get permissions of "/Applications/Adobe Flash Builder 4.6/eclipse/p2/org.eclipse.equinox.p2.engine/profileRegistry/epp.package.java.profile/.da ta"(Seq 7374)

      ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 7374)

      ERROR: DF023: Unable to delete file "/Applications/Adobe Flash Builder 4.6/eclipse/p2/org.eclipse.equinox.p2.engine/profileRegistry/epp.package.java.profile/sta te.properties". Error 0(Seq 7373)

      ERROR: DW063: Error rolling back command ARKCopyFileCommand(Seq 7373)

      ERROR: DF023: Unable to delete file "/Applications/Adobe Flash Builder 4.6/eclipse/p2/org.eclipse.equinox.p2.engine/profileRegistry/epp.package.java.profile/133 1893927141.profile.gz". Error 0(Seq 7372)

      ERROR: DW063: Error rolling back command ARKCopyFileCommand(Seq 7372)

      ERROR: DF023: Unable to delete file "/Applications/Adobe Flash Builder 4.6/eclipse/p2/org.eclipse.equinox.p2.engine/profileRegistry/epp.package.java.profile/.lo ck". Error 0(Seq 7371)

      ERROR: DW063: Error rolling back command ARKCopyFileCommand(Seq 7371)

      ERROR: DF001: Unable to get permissions of "/Applications/Adobe Flash Builder 4.6/eclipse/p2/org.eclipse.equinox.p2.engine/profileRegistry/epp.package.java.profile"(Se q 7371)

      ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 7371)

      ERROR: DF001: Unable to get permissions of "/Applications/Adobe Flash Builder 4.6/eclipse/p2/org.eclipse.equinox.p2.engine/profileRegistry"(Seq 7371)

      ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 7371)

      ERROR: DF001: Unable to get permissions of "/Applications/Adobe Flash Builder 4.6/eclipse/p2/org.eclipse.equinox.p2.engine"(Seq 7371)

      ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 7371)

      ERROR: DF023: Unable to delete file "/Applications/Adobe Flash Builder 4.6/eclipse/p2/org.eclipse.equinox.p2.core/cache/binary/org.eclipse.rcp_root_3.7.0.v20110 216-9DB5Fm1FpBGy_AaVz-mFamgY". Error 0(Seq 7370)

      ERROR: DW063: Error rolling back command ARKCopyFileCommand(Seq 7370)

      ERROR: DF023: Unable to delete file "/Applications/Adobe Flash Builder 4.6/eclipse/p2/org.eclipse.equinox.p2.core/cache/binary/org.eclipse.rcp.configuration_roo t.cocoa.macosx.x86_1.0.0.I20110613-1736". Error 0(Seq 7369)

      ERROR: DW063: Error rolling back command ARKCopyFileCommand(Seq 7369)

      ERROR: DF023: Unable to delete file "/Applications/Adobe Flash Builder 4.6/eclipse/p2/org.eclipse.equinox.p2.core/cache/binary/org.eclipse.platform_root_3.7.0.v 20110530-9gF7UHNFFt4cwE-pkZDJ7oz-mj4OSEIlu9SEv0f". Error 0(Seq 7368)

      ERROR: DW063: Error rolling back command ARKCopyFileCommand(Seq 7368)

      ERROR: DF023: Unable to delete file "/Applications/Adobe Flash Builder 4.6/eclipse/p2/org.eclipse.equinox.p2.core/cache/binary/org.eclipse.jdt_root_3.7.0.v20110 520-0800-7z8gFchFMTdFYKuLqBLqRja9B15B". Error 0(Seq 7367)

      ERROR: DW063: Error rolling back command ARKCopyFileCommand(Seq 7367)

      ERROR: DF023: Unable to delete file "/Applications/Adobe Flash Builder 4.6/eclipse/p2/org.eclipse.equinox.p2.core/cache/binary/org.eclipse.cvs_root_1.3.100.v201 10520-0800-7B78FHk8sF7BB7SBB5EYD5". Error 0(Seq 7366)

      ERROR: DW063: Error rolling back command ARKCopyFileCommand(Seq 7366)

      ERROR: DF001: Unable to get permissions of "/Applications/Adobe Flash Builder 4.6/eclipse/p2/org.eclipse.equinox.p2.core/cache/binary"(Seq 7366)

      ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 7366)

      ERROR: DF023: Unable to delete file "/Applications/Adobe Flash Builder 4.6/eclipse/p2/org.eclipse.equinox.p2.core/cache/artifacts.xml". Error 0(Seq 7365)

      ERROR: DW063: Error rolling back command ARKCopyFileCommand(Seq 7365)

      ERROR: DF001: Unable to get permissions of "/Applications/Adobe Flash Builder 4.6/eclipse/p2/org.eclipse.equinox.p2.core/cache"(Seq 7365)

      ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 7365)

      ERROR: DF001: Unable to get permissions of "/Applications/Adobe Flash Builder 4.6/eclipse/p2/org.eclipse.equinox.p2.core"(Seq 7365)

      ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 7365)

      ERROR: DF001: Unable to get permissions of "/Applications/Adobe Flash Builder 4.6/eclipse/p2"(Seq 7365)

      ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 7365)

      ERROR: DF023: Unable to delete file "/Applications/Adobe Flash Builder 4.6/eclipse/artifacts.xml". Error 0(Seq 7359)

      ERROR: DW063: Error rolling back command ARKCopyFileCommand(Seq 7359)

      ERROR: DF023: Unable to delete file "/Applications/Adobe Flash Builder 4.6/eclipse/.eclipseproduct". Error 0(Seq 7358)

      ERROR: DW063: Error rolling back command ARKCopyFileCommand(Seq 7358)

      ERROR: DF001: Unable to get permissions of "/Applications/Adobe Flash Builder 4.6/eclipse"(Seq 7358)

      ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 7358)

      ERROR: DF023: Unable to delete file "/Applications/Adobe Flash Builder 4.6/Adobe Flash Builder 4.6.app/Contents/Resources/AMT/application.xml". Error 0(Seq 7325)

      ERROR: DW063: Error rolling back command ARKCopyFileCommand(Seq 7325)

      ERROR: DF023: Unable to delete file "/Applications/Adobe Flash Builder 4.6/Adobe Flash Builder 4.6.app/Contents/Resources/AMT/application.sif". Error 0(Seq 7324)

      ERROR: DW063: Error rolling back command ARKCopyFileCommand(Seq 7324)

      ERROR: DF001: Unable to get permissions of "/Applications/Adobe Flash Builder 4.6/Adobe Flash Builder 4.6.app/Contents/Resources/AMT"(Seq 7324)

      ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 7324)

      ERROR: DF023: Unable to delete file "/Applications/Adobe Flash Builder 4.6/p2/org.eclipse.equinox.p2.core/cache/binary/org.eclipse.rcp_root_3.7.0.v20110216-9DB5 Fm1FpBGy_AaVz-mFamgY". Error 0(Seq 44)

      ERROR: DW063: Error rolling back command ARKCopyFileCommand(Seq 44)

      ERROR: DF023: Unable to delete file "/Applications/Adobe Flash Builder 4.6/p2/org.eclipse.equinox.p2.core/cache/binary/org.eclipse.rcp.configuration_root.cocoa. macosx.x86_1.0.0.I20110613-1736". Error 0(Seq 43)

      ERROR: DW063: Error rolling back command ARKCopyFileCommand(Seq 43)

      ERROR: DF023: Unable to delete file "/Applications/Adobe Flash Builder 4.6/p2/org.eclipse.equinox.p2.core/cache/binary/org.eclipse.platform_root_3.7.0.v20110530 -9gF7UHNFFt4cwE-pkZDJ7oz-mj4OSEIlu9SEv0f". Error 0(Seq 42)

      ERROR: DW063: Error rolling back command ARKCopyFileCommand(Seq 42)

      ERROR: DF023: Unable to delete file "/Applications/Adobe Flash Builder 4.6/p2/org.eclipse.equinox.p2.core/cache/binary/org.eclipse.jdt_root_3.7.0.v20110520-0800 -7z8gFchFMTdFYKuLqBLqRja9B15B". Error 0(Seq 41)

      ERROR: DW063: Error rolling back command ARKCopyFileCommand(Seq 41)

      ERROR: DF023: Unable to delete file "/Applications/Adobe Flash Builder 4.6/p2/org.eclipse.equinox.p2.core/cache/binary/org.eclipse.cvs_root_1.3.100.v20110520-08 00-7B78FHk8sF7BB7SBB5EYD5". Error 0(Seq 40)

      ERROR: DW063: Error rolling back command ARKCopyFileCommand(Seq 40)

      ERROR: DF001: Unable to get permissions of "/Applications/Adobe Flash Builder 4.6/p2/org.eclipse.equinox.p2.core/cache/binary"(Seq 40)

      ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 40)

      ERROR: DF023: Unable to delete file "/Applications/Adobe Flash Builder 4.6/p2/org.eclipse.equinox.p2.core/cache/artifacts.xml". Error 0(Seq 39)

      ERROR: DW063: Error rolling back command ARKCopyFileCommand(Seq 39)

      ERROR: DF001: Unable to get permissions of "/Applications/Adobe Flash Builder 4.6/p2/org.eclipse.equinox.p2.core/cache"(Seq 39)

      ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 39)

      ERROR: DF001: Unable to get permissions of "/Applications/Adobe Flash Builder 4.6/p2/org.eclipse.equinox.p2.core"(Seq 39)

      ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 39)

      ERROR: DF001: Unable to get permissions of "/Applications/Adobe Flash Builder 4.6/p2"(Seq 39)

      ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 39)

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