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Trouble converting pdf files to word using Export PDF.

New Here ,
Jun 23, 2017 Jun 23, 2017

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I just purchased Adobe Export PDF but it will not convert a PDF to a Word or RTF file...only goobledegook. What am I doing wrong?

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Adobe Employee , Jun 23, 2017 Jun 23, 2017

Hi Arthurb69930660,

First could you please explain the workflow that you follow to convert the pdf to word?

How you have been doing it? Was it through the Adobe Reader DC desktop application or via https://cloud.acrobat.com/exportpdf

If you have tried online, then you must try it with the desktop application Adobe Reader DC Adobe Acrobat Reader DC Install for all versions

Also, go through the help document Text is garbled in converted file | ExportPDF

Let us know if it still doesn't work.

Regards,

...

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Adobe Employee ,
Jun 23, 2017 Jun 23, 2017

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Hi Arthurb69930660,

First could you please explain the workflow that you follow to convert the pdf to word?

How you have been doing it? Was it through the Adobe Reader DC desktop application or via https://cloud.acrobat.com/exportpdf

If you have tried online, then you must try it with the desktop application Adobe Reader DC Adobe Acrobat Reader DC Install for all versions

Also, go through the help document Text is garbled in converted file | ExportPDF

Let us know if it still doesn't work.

Regards,

Akanchha

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