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1. Re: Photoshop, Pemiere CC 2017 Won't open Macos Sierra, CEPHtmlEngine error message
Test Screen Name Jun 24, 2017 1:21 AM (in response to Zockberg)What version of MacOS? What version of Photoshop? The first thing is to check if they are designed to work together.
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2. Re: Photoshop, Pemiere CC 2017 Won't open Macos Sierra, CEPHtmlEngine error message
anthonycioppa Jun 24, 2017 2:14 AM (in response to Test Screen Name)if macs are not designed to work together with adobe then you might as well go back to the commodore 64.
macs and adobe are built for each other.
i would go down a different avenue of troubleshooting than that.
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3. Re: Photoshop, Pemiere CC 2017 Won't open Macos Sierra, CEPHtmlEngine error message
Derek Cross Jun 24, 2017 2:52 AM (in response to anthonycioppa)Try resetting the applications' Preferences, if you can't reset preferences within preferences do this:
Close and relaunch Photoshop, and IMMEDIATELY hold down Ctrl + Alt + Shift (Windows) or Cmd + Ctrl + Opt + Shift (Mac), and respond in the affirmative to the dialog asking if you really want to replace the preferences. you must be extremely fast on the keyboard (if you don’t see the confirmation prompt, you were too slow)
You may have to do it a couple of times before you get the hang of it!
If that doesn't work, uninstall the application(s), using the drop-down gear icon in the Creative Cloud app, run Adobe Cleaner Use the Creative Cloud Cleaner Tool to solve installation problems before reinstalling the application(s).
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4. Re: Photoshop, Pemiere CC 2017 Won't open Macos Sierra, CEPHtmlEngine error message
Test Screen Name Jun 24, 2017 10:07 AM (in response to Zockberg)Anthonycioppa, software is written and tested for specific versions of Mac OS. it is well known that there are incompatibilities between old (pre Sierra) software and Sierra. So the question about versions is absolutely vital.
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5. Re: Photoshop, Pemiere CC 2017 Won't open Macos Sierra, CEPHtmlEngine error message
Zockberg Jun 24, 2017 12:21 PM (in response to Zockberg)I'm using the lastest versions, Macos Sierra 10.12.5 and Ps cc 2017.1.1, Premiere cc 2017.11.1.2
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6. Re: Photoshop, Pemiere CC 2017 Won't open Macos Sierra, CEPHtmlEngine error message
Zockberg Jun 24, 2017 12:38 PM (in response to Zockberg)I tried resetting the applications preferences, Unninstall everything, deleted every folder, install again, it worked for a while but it stopped working after reboot.
I don't use any thrid party plugin, and I don't think that is a hardware problem, because I can use other applications like blender and krita without any issue.
neither it works trying in another User account, the app window appears, but I can't click anywhere, it just freeze and the only option that works is force quit