1 Reply Latest reply on Jun 26, 2017 8:55 AM by MatHayward

    .zip file couldn't be uploaded because it's not a valid file type

    fishdesigns

      Hello,

       

      I need some help. When I try to upload vectors to Adobe Stock I get the following error message: .zip file couldn't be uploaded because it's not a valid file type.

      I read the previous threads about this issue but I didn't find a solution.

      My .zip file contains a .eps and a .jpg file (5000x5000px). I tried to change the .eps file with .ai but it didn't help.

      I tried another browser and another .zip archiver but it didn't help.

      I tried to clear the browser's cache but it didn't help.

       

      Can you please help me to find a solution?

       

      Thank you,

      Fish.