3 Replies Latest reply on Jun 26, 2017 10:28 AM by John T Smith

    Android Files

    r2-22 Level 1

      I am running out of space on my device.  How do I back up my files and get my space back on a Galaxy S5?

        • 1. Re: Android Files
          John T Smith Adobe Community Professional & MVP

          Connect your cell phone to your computer with a USB cord and use your file manager to MOVE (not copy) files to a folder on your computer hard drive

          1 person found this helpful
          • 2. Re: Android Files
            r2-22 Level 1

            The file location in Android system is what I cannot seem to follow.  I found my pictured directory associated with Adobe Capture but not the other files created in/by Adobe Capture.  Can you assist?  If I erase everything on my phone are these files on my Creative Cloud?  I am just trying to understand the layout of all this.

             

            Chris Brown [personal information removed by moderator]

            • 3. Re: Android Files
              John T Smith Adobe Community Professional & MVP

              I do not use Cloud storage, so have no idea if your files are copied to the cloud

               

              Moving this to the Capture forum where other users of that program may be able to help with file location information

              1 person found this helpful