3 Replies Latest reply on Jun 28, 2017 12:07 AM by Nanaky

    My authorized ADE still wants to be authorized

    maxcatz

      For some reason yesterday, my ADE told me I had to authorize my computer, which has been authorized for a few years.  Why it's not now, I've no clue.  Anyway, I authorized it (in IE) using Overdrive as vendor and my email address and password.  My ADE now saying it's authorized, but my ADE says it's not.

       

      This is nuts!   I removed four borrowed Overdrive books from ADE (not return, that didn't work either), yet Overdrive shows I still have the books for another 12 days.

       

      I have no clue if I authorized it correctly, since I don't know exactly what a Vendor ID or Adobe ID is or where to find that info.

       

      Help?

       

      Thanks!

        • 1. Re: My authorized ADE still wants to be authorized
          Nanaky Level 5

          Adobe ID is the Mail address of your Adobe Account. Has you try to authoirze again ADE?

          • 2. Re: My authorized ADE still wants to be authorized
            maxcatz Level 1

            Thanks.

            Yes, after trying change after change, I tried that and darn if it didn't work!   lol   Wish I knew why it happened in the first place, but maybe my computer just had a snit or a bad day, or whatever.

             

             

             

                  From: Nanaky <forums_noreply@adobe.com>

            To: Sandra MacDonald <maxcatz@yahoo.com>

            Sent: Tuesday, June 27, 2017 2:45 AM

            Subject:  My authorized ADE still wants to be authorized

                

             

             

            My authorized ADE still wants to be authorized

            created by Nanaky in Adobe Digital Editions - View the full discussionAdobe ID is the Mail address of your Adobe Account. Has you try to authoirze again ADE? If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/9672423#9672423 and clicking ‘Correct’ below the answer Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/9672423#9672423 To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following"  Start a new discussion in Adobe Digital Editions by email or at Adobe Community For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624.  This email was sent by Adobe Community because you are a registered user.

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            • 3. Re: My authorized ADE still wants to be authorized
              Nanaky Level 5

              Which error message get you exactly when try to authorize?