1 Reply Latest reply on Jul 13, 2017 11:06 AM by Tariq Dar

    Save issues

    melissa0703

      I have Acrobat DC.  If I open a document and make changes and click "SAVE" I get an error that tells me that I can't save it as that name and then it changes my file to a temporary file.  I then have to go back and "Save as" and type in the original name to the original location (I save my documents to my hard drive).  I have even tried to just save as and the same thing happens. 

       

       

      This gets very annoying when I am working on multiple documents and wind up with a bunch of temp files where they are not needed.

       

      Is anyone else experiencing this??  Any ideas how to make it stop?

       

      Thank you!

        • 1. Re: Save issues
          Tariq Dar Adobe Employee

          Hi melissa0703,

           

           

          Sorry for the delay in response.

          I am not able to reproduce the issue at my end. Would you let us know the exact steps you employee to reproduce this issue?

          Also, help us with the version of Acrobat and operating system name and version?

           

          Check if you have any pending updates. You may also try repairing Acrobat to repair, launch Acrobat>Help>Repair installation. Restart your machine and try again. Let us know if that helps.

           

          If you have already found a solution to this issue, please update the thread with your findings that will help others.

           

           

           

          -Tariq Dar.