1 Reply Latest reply on Jun 26, 2017 11:35 AM by dj_paige

    Problem with license

    adriellej2373337

      Hi everyone. I have a huge problem with my Lightroom and Photoshop not working. Currently this is what shows up when I try to edit my photos, and on the Creative Cloud app it says that I should go buy the apps.

      Print screen of adobe.png

      Though this is what it says on my plan view, where it shows that I payed June 21st, and they have also sent me an email confirming that the payment has went through.

      Print screen of my plan.png

      I have tried contacting them, but it seems like they do not quite understand what it is I mean when I say I have a problem.

      So question is, have any of you been out for this and figured out what to do with it??