1 Reply Latest reply on Jul 10, 2017 8:36 AM by Tariq Dar

    Adobe Acrobat Pro DC Won't Open

    aj.nura

      Hi,

       

      My adobe acrobat used to work fine and now only the application menu appears? No PDFs will open, there is no application/window frame, nothing works.

       

      I have both restarted my computer as well as uninstalled and reinstalled the application.

       

      Still nothing....

       

       

       

        • 1. Re: Adobe Acrobat Pro DC Won't Open
          Tariq Dar Adobe Employee

          Hi, aj.nura,

           

          Sorry for the trouble you are facing.

          Would you help us the version of Acrobat and operating system you are using?

           

          Assuming you are using windows, try launching Acrobat>Help>Repair installation. Once the repair is done, try resetting preference whether Mac or Windows: How to reset Acrobat Preference settings to default. Restart your machine and try again. If the issue persists try to check the issue in other user profile on the machine. Let us know if any of this helps.

           

          If you already have figured a solution to this problem, please respond with your findings that will help others.

           

           

          -Tariq Dar.