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2. Re: Photoshop has stopped Working
brex2040 Jun 27, 2017 6:16 PM (in response to JJMack)Source
Adobe Photoshop CC 2017
Summary
Stopped working
Date
6/27/2017 9:39 AM
Status
Report sent
Description
Faulting Application Path: C:\Program Files\Adobe\Adobe Photoshop CC 2017\Photoshop.exe
Problem signature
Problem Event Name: APPCRASH
Application Name: Photoshop.exe
Application Version: 18.1.1.252
Application Timestamp: 58fefd04
Fault Module Name: ucrtbase.dll
Fault Module Version: 10.0.15063.413
Fault Module Timestamp: 5ba8b66e
Exception Code: c0000005
Exception Offset: 0000000000045ac0
OS Version: 10.0.15063.2.0.0.256.48
Locale ID: 1033
Additional Information 1: eeb7
Additional Information 2: eeb711aefb4b14711caa489f24f95479
Additional Information 3: 38ca
Additional Information 4: 38caddb86c1c5145c760944c31233c28
Extra information about the problem
Bucket ID: cb3b19536ab2ccba07fd059c7926fe76 (120787123371)
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3. Re: Photoshop has stopped Working
JJMack Jun 27, 2017 7:26 PM (in response to brex2040)The dynamic library ucrtbase.dll seems to be part of Windows make sure whatever version of windows you are using is up to date.
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4. Re: Photoshop has stopped Working
brex2040 Jun 27, 2017 9:03 PM (in response to JJMack)I found the file and it is outdated. But I am unable to find anywhere I can go to DL and update it to the latest version. All I can find our these, install tweak tools or other programs that claim to find and fix computer problems. I would never install any of these. Do you know where I can DL and update this at?
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6. Re: Photoshop has stopped Working
brex2040 Jun 28, 2017 5:54 PM (in response to brex2040)So I updated that file ucrtbase.dll 10.0.15063.413, to the 32 bit version that you suggested and it crashed my whole computer, I have spent all day reinstalling everything. ucrtbase.dll 10.0.15063.413 is the latest version for Windows 10 64 bit. So I am not sure what to do about this
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8. Re: Photoshop has stopped Working
brex2040 Jun 28, 2017 8:58 PM (in response to JJMack)That is really interesting. I am on the same Build 1703, but my OS is 15063.447. I have checked if there are most updates for my windows, but there is not. So weird. Well maybe I will have to ask Adobe then. Thank you for your time and help.