We sorry that you're having trouble using Lightroom. Please use the Creative Cloud Cleaner tool to remove Lightroom and then reinstall it again. Use the Creative Cloud Cleaner Tool to solve installation problems
Let us know the outcome.
I have an identical problem and tried your solution using Creative Cloud Cleaner Tool.
Unfortunately it did not find anything to "uncomment" other than "removeFlashPlayer" and
Adobe Id Credentials"
Spent hours to get to that point. I feel cheated by Adobe.
How can I get my Lightroom back?? PLEASE HELP!
2GB mem gr card
The latest version of LR is 2015.12.
Update to that version and see if you still have the problem.
Thank you for your input.
However that is what precipitated the onset of my problem. The attempted update to CC 2015.12. /6.12 resulted in
the situation I am in. My LR 6.10.01 was running fine. The CC seems to have created a conflict somewhere during the update
May have to try Windows restore to the date prior to the update. Hope that will help.
Finally found a wonderful and easy resolution, just install LR6 on another computer "computer 2" and once done go to C:\prgram files\adobe\lightroom of computer 2.then copy all files under Lightroom.
Then delete all files under corrupted Lightroom on computer 1....then open LR and it should work. :-)