Please contact the support through call/chat for the cancellation requests and the billing queries:
**Be sure to remain signed in with your Adobe ID before accessing the link above**
You may also refer to the help document below:
Please go through the Adobe - Subscription Terms as well.
Yes I've seen those links and they are not helpful as you end up going in loops.
I can't chat to someone on the phone and there is no live chat online option. I want a full refund and under no circumstances can I afford to pay the £113 cancellation fee for a product I never knowingly signed up for.
I understand your concern, Kerry.
Please see the private message I sent.
1 person found this helpful
I sent a DM to AdobeCare on twitter and they solved this immediately for me - cancelling the contract and waiving the fee. Definitely the quickest route.
Thanks for your help Sheena.
You are welcome Kerry!
This seems to be the new way Adobe catches its customers I signed up for the same thing free stock for a month and is now billed for it! Why is this happening in such a sneaky way?
I need to get this canceled immediately, please