1 Reply Latest reply on Aug 23, 2017 10:45 PM by Akki_24

    Adobe Acrobat for iOS "forgets" the last page viewed?

    midwestmike

      Usually when I read a PDF from the Document Cloud in the Acrobat app (using it on an iPhone 5s), it will remember the last page viewed the next time I open the PDF.

       

      It will occasionally forget the page, however. For instance, I may have stopped reading on page 72, and the next time I open the PDF, it's on page 1. (This probably happens 1 out of every 10 times.)

       

      The last page viewed seems to sync correctly with the desktop versions of Acrobat. This "forgetfulness" only appears to occur in the mobile version.

       

      Any ideas what might be causing this?

       

      Thank you for any help you can provide.

        • 1. Re: Adobe Acrobat for iOS "forgets" the last page viewed?
          Akki_24 Adobe Employee

          Hi Midwestmike,

           

          We apologize for the delay in response to your query.

          I hope this issue should have resolved so far after adding the latest patch to the application.

          As explained above, so I assume that might be a temporary issue.

           

          You may update the Acrobat Reader application to its latest version and see of that helps.

          Go to App store>Acrobat Reader> Install update(if its pending)

           

          This should help, and let us know if it doesn't.

           

          Regards,

          Akanchha

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