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always a spinning wheel at startup

New Here ,
Jun 28, 2017 Jun 28, 2017

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Why everytime I launch lightroom is there a spinning wheel.  i have to wait about 10 min to actually begin using lightroom.  I have been a longtime lightroom user and never had this with other versions.  I tried to screenshot(photo below) the spinning wheel but it didn't show up.   If I look it will tell me lightroom is not responding.  If i wait long enough it will settle in.

Screen Shot 2017-06-28 at 3.53.54 PM.png

Screen Shot 2017-06-28 at 3.53.24 PM.png

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correct answers 1 Correct answer

Jun 29, 2017 Jun 29, 2017

Hi nicolel,

Please disable usage of the graphics processor in Lightroom. Take a look at this article Adobe Lightroom GPU Troubleshooting and FAQ and let us know if that helps.

Thanks,

Akash

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Jun 29, 2017 Jun 29, 2017

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Hi nicolel,

Please disable usage of the graphics processor in Lightroom. Take a look at this article Adobe Lightroom GPU Troubleshooting and FAQ and let us know if that helps.

Thanks,

Akash

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