1 Reply Latest reply on Jun 29, 2017 7:25 AM by flyingj481

    Powerpoint 2016 will not load Presenter 10 or 11 add in

    curtisp58047213

      I am working on a enterprise Win 7 64bit with Office 365 (2016) Pro (x86) installed.  Regardless of how I install Presenter 10 or 11 the add in will not display in the COM add ins.  I have looked through many articles online but non of the troubleshooting tips have helped.   Once the install completes I can try to add the Menu%%.dll file but I get the message that it is not a valid add in.  I have seen reference to that in other articles but the provided solutions did not work.  I have tried so many different scenarios I can't recall all the specifics.  I have access to both 10 and 11 and have tried installing both the 32 and 64 bit versions etc..  Can Adobe support provide an solution.  I see all the PM's going out.  If there is a solution why not post it.

       

      Curtis