4 Replies Latest reply on Jul 2, 2017 9:16 AM by evieemily1234

    Graphics driver and 3D settings are greyed out in photoshop

    evieemily1234

      Ok, I'm going to try listing all I know and hopefully someone will help me! I've updated the driver to what windows says is the most recent, but I don't think it's listed on the drivers that support photoshop list. It's Intel HD Graphics 3000. I'm using windows 10. I have no idea if the laptop supports OpenGL drawing. The laptop is an Asus K53E series. I'm not sure what else I need to tell anybody. Could someone please help? I literally have no idea about computers. I've spent the last 2 hours on google trying to find an answer but I keep going round in circles. Thank you =)

        • 1. Re: Graphics driver and 3D settings are greyed out in photoshop
          davescm Adobe Community Professional

          Hi

          Please go to Photoshop Help >System Info   click "Copy" and paste the info into a post here.

           

          Dave

          • 2. Re: Graphics driver and 3D settings are greyed out in photoshop
            evieemily1234 Level 1

            Adobe Photoshop Version: 2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967  x64

            Number of Launches: 4

            Version: 10 or greater

            System architecture: Intel CPU Family:6, Model:10, Stepping:7 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, HyperThreading

            Physical processor count: 2

            Logical processor count: 4

            Processor speed: 2095 MHz

            Built-in memory: 3874 MB

            Free memory: 1842 MB

            Memory available to Photoshop: 3080 MB

            Memory used by Photoshop: 70 %

            History Thumbnails: Enabled.

            Touch Bar: Enabled.

            Alias Layers: Disabled.

            Modifier Palette: Enabled.

            Highbeam: Enabled.

            Image tile size: 128K

            Image cache levels: 4

            Font Preview: Medium

            TextComposer: Latin

            OpenCL crashed on 6/29/2017 at 12:02:20 PM (Initializing Shared Sampling OpenCL  feature)

            Display: 1

            Display Bounds: top=0, left=0, bottom=768, right=1366

            OpenGL Drawing: Disabled.

            OpenGL Allow Old GPUs: Not Detected.

            AIFCoreInitialized=1

            AIFOGLInitialized=1

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            glgpu[0].GLVersion="3.1"

            glgpu[0].IsIntegratedGLGPU=0

            glgpu[0].GLMemoryMB=1873

            glgpu[0].GLName="Intel(R) HD Graphics 3000"

            glgpu[0].GLVendor="Intel"

            glgpu[0].GLVendorID=32902

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            glgpu[0].GLDriverDate="20160519000000.000000-000"

            glgpu[0].CanCompileProgramGLSL=1

            glgpu[0].GLFrameBufferOK=1

            glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="1.30 - Intel Build 9.17.10.4459"

            glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[1447 ]

            glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[8]

            glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[16]

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            glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1

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            glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1

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            glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1

            glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=0

            License Type: Subscription

            Serial number: 96040130182841800109

            GUIDBucket:

              bucket: 113

              test: ReduceUXFriction

            Application folder: C:\Program Files\Adobe\Adobe Photoshop CC 2017\

            Temporary file path: C:\Users\jays\AppData\Local\Temp\

            Photoshop scratch has async I/O enabled

            Scratch volume(s):

              Startup, 238.0G, 92.7G free

            Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2017\Required\Plug-ins\

            Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2017\Plug-ins\

             

             

            Installed components:

               A3DLIBS.dll   A3DLIB Dynamic Link Library   9.2.0.112  

               ACE.dll   ACE 2017/01/26-01:10:02   79.579975   79.579975

               AdbePM.dll   PatchMatch 2016/11/03:19:48:57   1.578146   1.578146

               AdobeLinguistic.dll   Adobe Linguisitc Library   10.0.0  

               AdobeOwl.dll   Adobe Owl   5.2.11  

               AdobePDFL.dll   PDFL 2016/08/10-16:53:20   79.195992   79.195992

               AdobePIP.dll   Adobe Product Improvement Program   7.4.1.60.45263  

               AdobeSVGAGM.dll   AdobeSVGAGM   79.579975   79.579975

               AdobeXMP.dll   Adobe XMP Core 2016/09/14-01:09:01   79.159824   79.159824

               AdobeXMPFiles.dll   Adobe XMP Files 2016/09/14-01:09:01   79.159824   79.159824

               AdobeXMPScript.dll   Adobe XMP Script 2016/09/14-01:09:01   79.159824   79.159824

               adobe_caps.dll   Adobe CAPS   10,0,0,6  

               AGM.dll   AGM 2017/01/26-01:10:02   79.579975   79.579975

               ahclient.dll    AdobeHelp Dynamic Link Library   2.2.0.1  

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               AXE8SharedExpat.dll   AXE8SharedExpat 2015/03/13-23:40:54   79.562390   79.562390

               AXEDOMCore.dll   AXEDOMCore 2015/03/13-23:40:54   79.562390   79.562390

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               BIBUtils.dll   BIBUtils 2017/01/26-01:10:02   79.579975   79.579975

               boost_date_time.dll   photoshopdva   10.0.0  

               boost_signals.dll   photoshopdva   10.0.0  

               boost_system.dll   photoshopdva   10.0.0  

               boost_threads.dll   photoshopdva   10.0.0  

               cg.dll   NVIDIA Cg Runtime   3.0.00007  

               cgGL.dll   NVIDIA Cg Runtime   3.0.00007  

               CITThreading.dll   Adobe CITThreading   2.1.0.1   2.1.0.1

               CoolType.dll   CoolType 2017/01/26-01:10:02   79.579975   79.579975

               dnssd.dll   Bonjour   3,0,0,2  

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               dvacore.dll   photoshopdva   10.0.0  

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               dvametadata.dll   photoshopdva   10.0.0  

               dvametadataapi.dll   photoshopdva   10.0.0  

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               dvaunittesting.dll   photoshopdva   10.0.0  

               dynamiclink.dll   photoshopdva   10.0.0  

               ExtendScript.dll   ExtendScript 2016/12/13-13:10:33   80.1089815   80.1089815

               icucnv40.dll   International Components for Unicode 2014/10/31-16:52:45    Build gtlib_6.0.21339  

               icudt40.dll   International Components for Unicode 2014/10/31-16:52:45    Build gtlib_6.0.21339  

               icuuc40.dll   International Components for Unicode 2014/10/31-16:52:45    Build gtlib_6.0.21339  

               igestep30.dll   IGES Reader   9.3.0.113  

               imslib.dll   IMSLib DLL   10.0.0.11  

               JP2KLib.dll   JP2KLib 2017/04/05-14:24:38   79.266006   79.266006

               libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)  

               libiomp5md.dll   Intel(R) OpenMP* Runtime Library   5.0  

               libmmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   12.0  

               LogSession.dll   LogSession   7.4.1.60.45263  

               mediacoreif.dll   photoshopdva   10.0.0  

               MPS.dll   MPS 2016/09/14-15:20:26   79.577269   79.577269

               pdfsettings.dll   Adobe PDFSettings   1.04  

               Photoshop.dll   Adobe Photoshop CC 2017   18.1.1  

               Plugin.dll   Adobe Photoshop CC 2017   18.1.1  

               PlugPlugExternalObject.dll   Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit)   7.0.0  

               PlugPlugOwl.dll   Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit)   7.0.0.67  

               PSArt.dll   Adobe Photoshop CC 2017   18.1.1  

               PSViews.dll   Adobe Photoshop CC 2017   18.1.1  

               SCCore.dll   ScCore 2016/12/13-13:10:33   80.1089815   80.1089815

               SVGRE.dll   SVGRE   79.579975   79.579975

               svml_dispmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   12.0  

               tbb.dll   Intel(R) Threading Building Blocks for Windows   4, 4, 2016, 0412  

               tbbmalloc.dll   Intel(R) Threading Building Blocks for Windows   4, 4, 2016, 0412  

               TfFontMgr.dll   FontMgr   9.3.0.113  

               TfKernel.dll   Kernel   9.3.0.113  

               TFKGEOM.dll   Kernel Geom   9.3.0.113  

               TFUGEOM.dll   Adobe, UGeom©   9.3.0.113  

               updaternotifications.dll   Adobe Updater Notifications Library   10.0.0.1 (BuildVersion: 1.0; BuildDate: BUILDDATETIME)   10.0.0.1

               VulcanControl.dll   Vulcan Application Control Library   5.3.0.16  

               VulcanMessage5.dll   Vulcan Message Library   5.3.0.16  

               WRServices.dll   WRServices Thu Jan 07 2016 04:50:10   Build 0.21960   0.21960

               wu3d.dll   U3D Writer   9.3.0.113  

             

             

             

             

            Required plug-ins:

             

             

               3D Studio 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “U3D”

               Accented Edges 18.1.1 - from the file “Filter Gallery”

               Adaptive Wide Angle 18.1.1 - from the file “Adaptive Wide Angle”

               Angled Strokes 18.1.1 - from the file “Filter Gallery”

               Average 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “Average”

               Bas Relief 18.1.1 - from the file “Filter Gallery”

               BMP 18.1.1 - from the file “Standard MultiPlugin”

               Camera Raw 9.10.1 - from the file “Camera Raw”

               Camera Raw Filter 9.10.1 - from the file “Camera Raw”

               Chalk && Charcoal 18.1.1 - from the file “Filter Gallery”

               Charcoal 18.1.1 - from the file “Filter Gallery”

               Chrome 18.1.1 - from the file “Filter Gallery”

               Cineon 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “Cineon”

               Clouds 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “Clouds”

               Collada 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “U3D”

               Color Halftone 18.1.1 - from the file “Standard MultiPlugin”

               Colored Pencil 18.1.1 - from the file “Filter Gallery”

               CompuServe GIF 18.1.1 - from the file “Standard MultiPlugin”

               Conté Crayon 18.1.1 - from the file “Filter Gallery”

               Craquelure 18.1.1 - from the file “Filter Gallery”

               Crop and Straighten Photos 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “CropPhotosAuto”

               Crop and Straighten Photos Filter 18.1.1 - from the file “Standard MultiPlugin”

               Crosshatch 18.1.1 - from the file “Filter Gallery”

               Crystallize 18.1.1 - from the file “Standard MultiPlugin”

               Cutout 18.1.1 - from the file “Filter Gallery”

               Dark Strokes 18.1.1 - from the file “Filter Gallery”

               De-Interlace 18.1.1 - from the file “Standard MultiPlugin”

               Dicom 18.1.1 - from the file “Dicom”

               Difference Clouds 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “Clouds”

               Diffuse Glow 18.1.1 - from the file “Filter Gallery”

               Displace 18.1.1 - from the file “Standard MultiPlugin”

               Dry Brush 18.1.1 - from the file “Filter Gallery”

               Eazel Acquire 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “EazelAcquire”

               Entropy 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “statistics”

               Export Color Lookup Tables 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “Export3DLUT”

               Extrude 18.1.1 - from the file “Standard MultiPlugin”

               FastCore Routines 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “FastCore”

               Fibers 18.1.1 - from the file “Standard MultiPlugin”

               Film Grain 18.1.1 - from the file “Filter Gallery”

               Filter Gallery 18.1.1 - from the file “Filter Gallery”

               Flash 3D 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “U3D”

               Fresco 18.1.1 - from the file “Filter Gallery”

               Glass 18.1.1 - from the file “Filter Gallery”

               Glowing Edges 18.1.1 - from the file “Filter Gallery”

               Google Earth 4 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “U3D”

               Grain 18.1.1 - from the file “Filter Gallery”

               Graphic Pen 18.1.1 - from the file “Filter Gallery”

               Halftone Pattern 18.1.1 - from the file “Filter Gallery”

               HDRMergeUI 18.1.1 - from the file “HDRMergeUI”

               HSB/HSL 18.1.1 - from the file “Standard MultiPlugin”

               IFF Format 18.1.1 - from the file “Standard MultiPlugin”

               IGES 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “U3D”

               Ink Outlines 18.1.1 - from the file “Filter Gallery”

               JPEG 2000 18.1.1 - from the file “JPEG2000”

               Kurtosis 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “statistics”

               Lens Blur 18.1.1 - from the file “Lens Blur”

               Lens Correction 18.1.1 - from the file “Lens Correction”

               Lens Flare 18.1.1 - from the file “Standard MultiPlugin”

               Liquify 18.1.1 - from the file “Liquify”

               Matlab Operation 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “ChannelPort”

               Maximum 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “statistics”

               Mean 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “statistics”

               Measurement Core 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “MeasurementCore.8me”

               Median 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “statistics”

               Mezzotint 18.1.1 - from the file “Standard MultiPlugin”

               Minimum 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “statistics”

               MMXCore Routines 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “MMXCore”

               Mosaic Tiles 18.1.1 - from the file “Filter Gallery”

               Multiprocessor Support 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “MultiProcessor Support”

               Neon Glow 18.1.1 - from the file “Filter Gallery”

               Note Paper 18.1.1 - from the file “Filter Gallery”

               NTSC Colors 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “NTSC Colors”

               Ocean Ripple 18.1.1 - from the file “Filter Gallery”

               OpenEXR 18.1.1 - from the file “Standard MultiPlugin”

               Paint Daubs 18.1.1 - from the file “Filter Gallery”

               Palette Knife 18.1.1 - from the file “Filter Gallery”

               Patchwork 18.1.1 - from the file “Filter Gallery”

               Paths to Illustrator 18.1.1 - from the file “Standard MultiPlugin”

               PCX 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “PCX”

               Photocopy 18.1.1 - from the file “Filter Gallery”

               Photoshop 3D Engine 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “Photoshop3DEngine”

               Photoshop Touch 14.0 - from the file “PSDX”

               Picture Package Filter 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “ChannelPort”

               Pinch 18.1.1 - from the file “Standard MultiPlugin”

               Pixar 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “Pixar”

               Plaster 18.1.1 - from the file “Filter Gallery”

               Plastic Wrap 18.1.1 - from the file “Filter Gallery”

               PLY 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “U3D”

               PNG 18.1.1 - from the file “Standard MultiPlugin”

               Pointillize 18.1.1 - from the file “Standard MultiPlugin”

               Polar Coordinates 18.1.1 - from the file “Standard MultiPlugin”

               Portable Bit Map 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “PBM”

               Poster Edges 18.1.1 - from the file “Filter Gallery”

               PRC 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “U3D”

               Radial Blur 18.1.1 - from the file “Standard MultiPlugin”

               Radiance 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “Radiance”

               Range 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “statistics”

               Render Color Lookup Grid 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “Export3DLUT”

               Reticulation 18.1.1 - from the file “Filter Gallery”

               Ripple 18.1.1 - from the file “Standard MultiPlugin”

               Rough Pastels 18.1.1 - from the file “Filter Gallery”

               Save for Web 18.1.1 - from the file “Save for Web”

               ScriptingSupport 18.1.1 - from the file “ScriptingSupport”

               Shake Reduction 18.1.1 - from the file “Shake Reduction”

               Shear 18.1.1 - from the file “Standard MultiPlugin”

               Skewness 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “statistics”

               Smart Blur 18.1.1 - from the file “Standard MultiPlugin”

               Smudge Stick 18.1.1 - from the file “Filter Gallery”

               Solarize 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “Solarize”

               Spaces 18.1.1 - from the file “Spaces”

               Spatter 18.1.1 - from the file “Filter Gallery”

               Spherize 18.1.1 - from the file “Standard MultiPlugin”

               Sponge 18.1.1 - from the file “Filter Gallery”

               Sprayed Strokes 18.1.1 - from the file “Filter Gallery”

               Stained Glass 18.1.1 - from the file “Filter Gallery”

               Stamp 18.1.1 - from the file “Filter Gallery”

               Standard Deviation 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “statistics”

               STL 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “U3D”

               Sumi-e 18.1.1 - from the file “Filter Gallery”

               Summation 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “statistics”

               Targa 18.1.1 - from the file “Standard MultiPlugin”

               Texturizer 18.1.1 - from the file “Filter Gallery”

               Tiles 18.1.1 - from the file “Standard MultiPlugin”

               Torn Edges 18.1.1 - from the file “Filter Gallery”

               Twirl 18.1.1 - from the file “Standard MultiPlugin”

               U3D 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “U3D”

               Underpainting 18.1.1 - from the file “Filter Gallery”

               Vanishing Point 18.1.1 - from the file “VanishingPoint”

               Variance 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “statistics”

               Virtual Reality Modeling Language | VRML 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “U3D”

               Water Paper 18.1.1 - from the file “Filter Gallery”

               Watercolor 18.1.1 - from the file “Filter Gallery”

               Wave 18.1.1 - from the file “Standard MultiPlugin”

               Wavefront|OBJ 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “U3D”

               WIA Support 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “WIASupport”

               Wind 18.1.1 - from the file “Standard MultiPlugin”

               Wireless Bitmap 18.1.1 (2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967) - from the file “WBMP”

               ZigZag 18.1.1 - from the file “Standard MultiPlugin”

             

             

            Optional and third party plug-ins: NONE

             

             

             

             

            Duplicate and Disabled plug-ins: NONE

             

             

             

             

            Plug-ins that failed to load: NONE

             

             

            Extensions:

             

             

               com.adobe.inapp.purchase  2.10.56 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_2_10_56\purchase.html”

               New Document  2.0.0 - from the file “C:\Users\jays\AppData\Roaming\Adobe\CEP\extensions\CCX_CMDN_EXTENSION_2_0_0_003\fnft.htm l”

               Libraries  2.10.56 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_2_10_56\index.html”

               com.adobe.experimentation.extension  2.0.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2017\Required\CEP\extensions\com.adobe.experimentation.extension\index.html”

               Start  2.0.0 - from the file “C:\Users\jays\AppData\Roaming\Adobe\CEP\extensions\CCX_START_EXTENSION_2_0_0_042\index.h tml”

               Adobe Color Themes  6.1.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2017\Required\CEP\extensions\com.adobe.KulerPanel.html\index.html”

               Export As  3.0.8 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2017\Required\CEP\extensions\com.adobe.photoshop.crema\PSPanel\dialog.html”

               Device Preview  1.3.2 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\com.adobe.previewHD\PSPanel\panel.html”

               Export As  3.0.8 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2017\Required\CEP\extensions\com.adobe.photoshop.crema\PSPanel\dialog.html”

               com.adobe.preview.loader  1.3.2 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\com.adobe.previewHD\PSLoader\loader.html”

             

             

            Installed TWAIN devices: NONE

            • 3. Re: Graphics driver and 3D settings are greyed out in photoshop
              rayek.elfin Level 4

              Your machine's hardware is at the very bottom of what is required to run Photoshop. 4GB of memory with Windows 10 is barely sufficient to run graphics software from Adobe, I am afraid.

               

              Integrated Intel HD graphic chips (such as the HD 3000 you have) share the same memory as the CPU, which results in in having even less available memory left for Photoshop. But more importantly, Intel graphic chips are barely capable to provide sufficient OpenGL speed for most 3d applications. IF it works, it will be slow and cumbersome to work with.

               

              In short, don't expect Photoshop's 3d acceleration to work well with Intel's integrated graphics with shared memory, if at all. If it does, expect glitches and sub-par performance.