8 Replies Latest reply on Jun 30, 2017 4:38 PM by gener7

    100% zoom display size changed and now it's much smaller than it was before...

    MatthewBenham

      Hello! Any help would be so greatly appreciated! I was running some batch edits and photoshop stopped responding. Ever since I've started it back up, photos at 100% zoom are showing much smaller than they were before. Opening the same images (2400x1600) take up close to the whole screen in any other program when I click "show actual size" but in photoshop it shows very small at 100% zoom - it takes setting to 200% to take up the whole screen, which blurs the image.  I attached some screen shots of the same image open at 100% in Photoshop and 100% in Preview. I'm very aware of the existing never-ending thread about this topic from 2013ish, but have been using Photoshop CC on my retina imac for months and have not had this issue until just now. Photoshop was not set to "Open in low resolution" before, so just not sure what changed to make it this way all of a sudden. Any idea what the problem could be? THANK YOU!

       

      Screen Shot 2017-06-29 at 9.13.26 PM.png

      Screen Shot 2017-06-29 at 9.13.10 PM.png

        • 1. Re: 100% zoom display size changed and now it's much smaller than it was before...
          gener7 Adobe Community Professional & MVP

          Could be a corrupt preferences file. That what I think when something goes wrong with Photoshop and you know you did not adjust it. Try a reset.

           

          Reset Prefs CC 2015.png

          • 2. Re: 100% zoom display size changed and now it's much smaller than it was before...
            MatthewBenham Level 1

            Thank you for the suggestion, but still the same after reset.

            • 3. Re: 100% zoom display size changed and now it's much smaller than it was before...
              gener7 Adobe Community Professional & MVP

              Let's look at your system info. Go to Help > System Info and click on the Copy button in the dialog. Paste the results in your reply.

              • 4. Re: 100% zoom display size changed and now it's much smaller than it was before...
                c.pfaffenbichler Level 8

                Posting downsampled screenshots is not a good idea.

                Opening the same images (2400x1600)

                Just to make sure: That is 2400px x 1600px?

                 

                What have you done for trouble-shooting so far?

                Restoring Preferences after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved might be a good starting point:

                https://helpx.adobe.com/photoshop/kb/basic-trouble-shooting-steps.html

                • 5. Re: 100% zoom display size changed and now it's much smaller than it was before...
                  MatthewBenham Level 1

                  Sorry, having an issues replying directly. Here is what I got:

                   

                  Adobe Photoshop Version: 2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967  x64

                  Number of Launches: 1

                  Operating System: Mac OS 10.12.5

                  System architecture: Intel CPU Family:6, Model:94, Stepping:3 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2

                  Physical processor count: 4

                  Processor speed: 3200 MHz

                  Built-in memory: 40960 MB

                  Free memory: 24795 MB

                  Memory available to Photoshop: 38132 MB

                  Memory used by Photoshop: 70 %

                  History Thumbnails: Enabled.

                  Touch Bar: Enabled.

                  Alias Layers: Disabled.

                  Modifier Palette: Disabled.

                  Highbeam: Enabled.

                  Image tile size: 1024K

                  Image cache levels: 4

                  Font Preview: Medium

                  TextComposer: Latin

                  Display: 1

                  Main Display

                  High DPI Monitor

                  Display Bounds: top=0, left=0, bottom=1440, right=2560

                  OpenGL Drawing: Enabled.

                  OpenGL Allow Old GPUs: Not Detected.

                  OpenGL Drawing Mode: Advanced

                  OpenGL Allow Normal Mode: True.

                  OpenGL Allow Advanced Mode: True.

                  AIFCoreInitialized=1

                  AIFOGLInitialized=1

                  OGLContextCreated=1

                  NumGLGPUs=1

                  NumCLGPUs=1

                  NumNativeGPUs=1

                  glgpu[0].GLVersion="2.1"

                  glgpu[0].IsIntegratedGLGPU=0

                  glgpu[0].GLMemoryMB=2048

                  glgpu[0].GLName="AMD Radeon R9 M380 OpenGL Engine"

                  glgpu[0].GLVendor="ATI Technologies Inc."

                  glgpu[0].GLVendorID=4098

                  glgpu[0].GLRectTextureSize=16384

                  glgpu[0].GLRenderer="AMD Radeon R9 M380 OpenGL Engine"

                  glgpu[0].GLRendererID=16915460

                  glgpu[0].HasGLNPOTSupport=1

                  glgpu[0].CanCompileProgramGLSL=1

                  glgpu[0].GLFrameBufferOK=1

                  glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="1.20"

                  glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[1638 4]

                  glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[8]

                  glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[16]

                  glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[16]

                  glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[16]

                  glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]

                  glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]

                  glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[4096]

                  glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[128]

                  glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]

                  glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1

                  glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1

                  glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1

                  glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1

                  glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1

                  glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1

                  glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1

                  glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1

                  glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1

                  glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1

                  clgpu[0].CLPlatformVersion="1.2 (Apr  4 2017 19:07:42)"

                  clgpu[0].CLDeviceVersion="1.2 "

                  clgpu[0].IsIntegratedCLGPU=0

                  clgpu[0].CLMemoryMB=2048

                  clgpu[0].CLName="AMD Radeon R9 M380 Compute Engine"

                  clgpu[0].CLVendor="AMD"

                  clgpu[0].CLVendorID=16915456

                  clgpu[0].CLDriverVersion="1.2 (Apr 27 2017 22:10:57)"

                  clgpu[0].CLBandwidth=6.23009e+10

                  clgpu[0].CLCompute=646.634

                  nativegpu[0].NativeName="AMD Radeon R9 M380"

                  License Type: Subscription

                  Serial number: 96040852918536528966

                  GUIDBucket:

                    bucket: 6

                    test: control

                  Application folder: /Applications/Adobe Photoshop CC 2017/

                  Photoshop scratch has async I/O enabled

                  Scratch volume(s):

                    Startup, 930.7G, 406.2G free

                  Required Plug-ins folder: /Applications/Adobe Photoshop CC 2017/Adobe Photoshop CC 2017.app/Contents/Required/Plug-ins/

                  Primary Plug-ins folder: /Applications/Adobe Photoshop CC 2017/Plug-ins/

                   

                  Installed components:

                   

                     AdbePM.framework   AdbePM   2.5.00.377243   1.578146

                     adobe_caps.framework   adobe_caps   10.0.0.6   1.584361

                     AdobeACE.framework   AdobeACE   2.20.02.37848   79.579975

                     AdobeAGM.framework   AdobeAGM   4.30.87.37848   79.579975

                     AdobeAXE8SharedExpat.framework   AdobeAXE8SharedExpat   3.8.0.34320   79.562390

                     AdobeAXEDOMCore.framework   AdobeAXEDOMCore   3.8.0.34320   79.562390

                     AdobeBIB.framework   AdobeBIB   1.2.03.37848   79.579975

                     AdobeBIBUtils.framework   AdobeBIBUtils   1.1.01   79.579975

                     AdobeCoolType.framework   AdobeCoolType   5.15.00.37848   79.579975

                     AdobeCrashReporter.framework   AdobeCrashReporter   7.3.2  

                     AdobeExtendScript.framework   AdobeExtendScript   4.5.6.5   80.1089815

                     AdobeJP2K.framework   AdobeJP2K   1.2.2.38234   79.266006

                     AdobeLinguistic.framework      22175  

                     AdobeMPS.framework   AdobeMPS   5.8.1.37174   79.577269

                     AdobeOwl.framework   AdobeOwl   5.2.11  

                     AdobePDFL.framework   AdobePDFL   15.0.0.36975   79.195992

                     AdobePDFSettings.framework   AdobePDFSettings   1.4  

                     AdobePIP.framework   AdobePIP   7.4.1.60.45263  

                     AdobeScCore.framework   AdobeScCore   4.5.6.5   80.1089815

                     AdobeSVGAGM.framework   AdobeSVGAGM   1.0.0.37848   79.579975

                     AdobeSVGRE.framework   AdobeSVGRE   6.0   79.579975

                     AdobeUpdater.framework   AdobeUpdater   6.0.0.1452   "52.338651"

                     AdobeXMP.framework   AdobeXMPCore   79.159824   79.159824

                     AdobeXMPFiles.framework   AdobeXMPFiles   79.159824   79.159824

                     AdobeXMPScript.framework   AdobeXMPScript   79.159824   79.159824

                     ahclient.framework   ahclient   2.2.0.1  

                     AIDE.framework   AIDE   1.5.0.36540   79.574279

                     aif.framework   aif   6.0.00.1   1.

                     amtlib.framework   amtlib   10.0.0.119  

                     boost_date_time.framework   boost_date_time   10.0.0.0  

                     boost_filesystem.framework   boost_filesystem   10.0.0.0  

                     boost_signals.framework   boost_signals   10.0.0.0  

                     boost_system.framework   boost_system   10.0.0.0  

                     boost_threads.framework   boost_threads   10.0.0.0  

                     Cg.framework   NVIDIA Cg     

                     CITThreading.framework        

                     dvaaudiodevice.framework   dvaaudiodevice   10.0.0.0  

                     dvacore.framework   dvacore   10.0.0.0  

                     dvamarshal.framework   dvamarshal   10.0.0.0  

                     dvamediatypes.framework   dvamediatypes   10.0.0.0  

                     dvametadata.framework   dvametadata   10.0.0.0  

                     dvametadataapi.framework   dvametadataapi   10.0.0.0  

                     dvametadataUI.framework   dvametadataUI   10.0.0.0  

                     dvaplayer.framework   dvaplayer   10.0.0.0  

                     dvatransport.framework   dvatransport   10.0.0.0  

                     dvaui.framework   dvaui   10.0.0.0  

                     dvaunittesting.framework   dvaunittesting   10.0.0.0  

                     dynamiclink.framework   dynamiclink   10.0.0.0  

                     ICUConverter.framework   ICUConverter   3.61   "gtlib_6.0" "." "21287"

                     ICUData.framework   ICUData   3.61   "gtlib_6.0" "." "21287"

                     ICUUnicode.framework   ICUUnicode   3.61   "gtlib_6.0" "." "21287"

                     LogSession.framework   LogSession   7.4.1.60.45263  

                     manta.framework   manta   2.0.00.1   1.

                     mediacoreif.framework   mediacoreif   10.0.0.0  

                     PlugPlugExternalObject.framework      7.0.0.67  

                     PlugPlugOwl.framework   PlugPlugOwl   7.0.0.67  

                     UpdaterNotifications.framework   UpdaterNotifications   10.0.0.1   "10.0.0.1"

                     WRServices.framework        

                   

                   

                  Required plug-ins:

                   

                     3D Studio 18.1.1  ©2006-2017 Adobe Systems Incorporated - from the file “U3D.plugin”

                     Accented Edges 18.1.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

                     Adaptive Wide Angle 18.1.1, Copyright © 2014-2017 Adobe Systems Incorporated - from the file “Adaptive Wide Angle.plugin”

                     Angled Strokes 18.1.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

                     Average 18.1.1  ©1993-2017 Adobe Systems Incorporated - from the file “Average.plugin”

                     Bas Relief 18.1.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

                     BMP 18.1.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

                     Camera Raw 9.10.1 (750), Copyright © 2017 Adobe Systems Incorporated - from the file “Camera Raw.plugin”

                     Camera Raw Filter 9.10.1 (750), Copyright © 2017 Adobe Systems Incorporated - from the file “Camera Raw.plugin”

                     Chalk & Charcoal 18.1.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

                     Charcoal 18.1.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

                     Chrome 18.1.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

                     Cineon 18.1.1  ©2002-2017 Adobe Systems Incorporated - from the file “Cineon.plugin”

                     Clouds 18.1.1  ©1993-2017 Adobe Systems Incorporated - from the file “Clouds.plugin”

                     Collada DAE 18.1.1  ©2006-2017 Adobe Systems Incorporated - from the file “U3D.plugin”

                     Color Halftone 18.1.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

                     Colored Pencil 18.1.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

                     CompuServe GIF 18.1.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

                     Conté Crayon 18.1.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

                     Craquelure 18.1.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

                     Crop and Straighten Photos 18.1.1  Copyright © 2003-2017 Adobe Systems Incorporated - from the file “CropPhotosAuto.plugin”

                     Crop and Straighten Photos Filter 18.1.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

                     Crosshatch 18.1.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

                     Crystallize 18.1.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

                     Cutout 18.1.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

                     Dark Strokes 18.1.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

                     De-Interlace 18.1.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

                     Dicom 18.1.1, Copyright © 2003-2017 Adobe Systems Incorporated - from the file “dicom.plugin”

                     Difference Clouds 18.1.1  ©1993-2017 Adobe Systems Incorporated - from the file “Clouds.plugin”

                     Diffuse Glow 18.1.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

                     Displace 18.1.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

                     Dry Brush 18.1.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

                     Eazel Acquire 18.1.1  Copyright © 2007-2017 Adobe Systems Incorporated - from the file “EazelAcquire.plugin”

                     Entropy 18.1.1  ©2006-2017 Adobe Systems Incorporated - from the file “statistics.plugin”

                     Export Color Lookup Tables 18.1.1  Copyright ©2012-2017 Adobe Systems Incorporated - from the file “Export3DLUT.plugin”

                     Extrude 18.1.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

                     FastCore Routines 18.1.1  ©1990-2017 Adobe Systems Incorporated - from the file “FastCore.plugin”

                     Fibers 18.1.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

                     Film Grain 18.1.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

                     Filter Gallery 18.1.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

                     Flash 3D 18.1.1  ©2006-2017 Adobe Systems Incorporated - from the file “U3D.plugin”

                     Fresco 18.1.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

                     Glass 18.1.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

                     Glowing Edges 18.1.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

                     Google Earth 4 KMZ 18.1.1  ©2006-2017 Adobe Systems Incorporated - from the file “U3D.plugin”

                     Grain 18.1.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

                     Graphic Pen 18.1.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

                     Halftone Pattern 18.1.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

                     HDRMergeUI 18.1.1, Copyright © 2003-2017 Adobe Systems Incorporated - from the file “HDRMergeUI.plugin”

                     HSB/HSL 18.1.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

                     IFF Format 18.1.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

                     IGES 18.1.1  ©2006-2017 Adobe Systems Incorporated - from the file “U3D.plugin”

                     Ink Outlines 18.1.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

                     JPEG 2000 18.1.1  Copyright © 2001-2017 Adobe Systems Incorporated - from the file “JPEG2000.plugin”

                     Kurtosis 18.1.1  ©2006-2017 Adobe Systems Incorporated - from the file “statistics.plugin”

                     Lens Blur 18.1.1, Copyright © 2002-2017 Adobe Systems Incorporated - from the file “Lens Blur.plugin”

                     Lens Correction 18.1.1, Copyright © 2002-2017 Adobe Systems Incorporated - from the file “Lens Correct.plugin”

                     Lens Flare 18.1.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

                     Liquify 18.1.1, Copyright © 2001-2017 Adobe Systems Incorporated - from the file “Liquify.plugin”

                     Matlab Operation 18.1.1  ©1993-2017 Adobe Systems Incorporated - from the file “ChannelPort.plugin”

                     Maximum 18.1.1  ©2006-2017 Adobe Systems Incorporated - from the file “statistics.plugin”

                     Mean 18.1.1  ©2006-2017 Adobe Systems Incorporated - from the file “statistics.plugin”

                     Measurement Core 18.1.1  Copyright © 1993-2017 Adobe Systems Incorporated - from the file “MeasurementCore.plugin”

                     Median 18.1.1  ©2006-2017 Adobe Systems Incorporated - from the file “statistics.plugin”

                     Mezzotint 18.1.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

                     Minimum 18.1.1  ©2006-2017 Adobe Systems Incorporated - from the file “statistics.plugin”

                     MMXCore Routines 18.1.1  ©1990-2017 Adobe Systems Incorporated - from the file “MMXCore.plugin”

                     Mosaic Tiles 18.1.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

                     Multiprocessor Support 18.1.1  Copyright © 1990-2017 Adobe Systems Incorporated - from the file “MultiProcessor Support.plugin”

                     Neon Glow 18.1.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

                     Note Paper 18.1.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

                     NTSC Colors 18.1.1  ©1993-2017 Adobe Systems Incorporated - from the file “NTSC Colors.plugin”

                     Ocean Ripple 18.1.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

                     OpenEXR 18.1.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

                     Paint Daubs 18.1.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

                     Palette Knife 18.1.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

                     Patchwork 18.1.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

                     Paths to Illustrator 18.1.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

                     PCX 18.1.1  ©1989-2017 Adobe Systems Incorporated - from the file “PCX.plugin”

                     Photocopy 18.1.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

                     Photoshop 3D Engine 18.1.1  ©2006-2017 Adobe Systems Incorporated - from the file “Photoshop3DEngine.plugin”

                     Photoshop Touch Copyright ©2013-2017 Adobe Systems Incorporated - from the file “PSDX.plugin”

                     Picture Package Filter 18.1.1  ©1993-2017 Adobe Systems Incorporated - from the file “ChannelPort.plugin”

                     Pinch 18.1.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

                     Pixar 18.1.1  ©1989-2017 Adobe Systems Incorporated - from the file “Pixar.plugin”

                     Plaster 18.1.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

                     Plastic Wrap 18.1.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

                     PLY 18.1.1  ©2006-2017 Adobe Systems Incorporated - from the file “U3D.plugin”

                     PNG 18.1.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

                     Pointillize 18.1.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

                     Polar Coordinates 18.1.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

                     Portable Bit Map 18.1.1  ©1989-2017 Adobe Systems Incorporated - from the file “PBM.plugin”

                     Poster Edges 18.1.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

                     PRC 18.1.1  ©2006-2017 Adobe Systems Incorporated - from the file “U3D.plugin”

                     Radial Blur 18.1.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

                     Radiance 18.1.1  ©2003-2017 Adobe Systems Incorporated - from the file “Radiance.plugin”

                     Range 18.1.1  ©2006-2017 Adobe Systems Incorporated - from the file “statistics.plugin”

                     Render Color Lookup Grid 18.1.1  Copyright ©2012-2017 Adobe Systems Incorporated - from the file “Export3DLUT.plugin”

                     Reticulation 18.1.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

                     Ripple 18.1.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

                     Rough Pastels 18.1.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

                     Save for Web 18.1.1, Copyright © 1999-2017 Adobe Systems Incorporated - from the file “Save for Web.plugin”

                     ScriptingSupport 18.1.1, Copyright © 2017 Adobe Systems Incorporated - from the file “ScriptingSupport.plugin”

                     Shake Reduction 18.1.1, Copyright © 2014-2017 Adobe Systems Incorporated - from the file “Shake Reduction.plugin”

                     Shear 18.1.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

                     Skewness 18.1.1  ©2006-2017 Adobe Systems Incorporated - from the file “statistics.plugin”

                     Smart Blur 18.1.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

                     Smudge Stick 18.1.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

                     Solarize 18.1.1  Copyright © 1993-2017 Adobe Systems Incorporated - from the file “Solarize.plugin”

                     Spaces 18.1.1, Copyright © 2015 Adobe Systems Incorporated - from the file “Spaces.plugin”

                     Spatter 18.1.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

                     Spherize 18.1.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

                     Sponge 18.1.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

                     Sprayed Strokes 18.1.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

                     Stained Glass 18.1.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

                     Stamp 18.1.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

                     Standard Deviation 18.1.1  ©2006-2017 Adobe Systems Incorporated - from the file “statistics.plugin”

                     STL 18.1.1  ©2006-2017 Adobe Systems Incorporated - from the file “U3D.plugin”

                     Sumi-e 18.1.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

                     Summation 18.1.1  ©2006-2017 Adobe Systems Incorporated - from the file “statistics.plugin”

                     Targa 18.1.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

                     Texturizer 18.1.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

                     Tiles 18.1.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

                     Topaz Adjust 5 CS3 (10.0) ©1993-2007 Adobe Systems Incorporated - from the file “TopazAdjust5.plugin”

                     Torn Edges 18.1.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

                     Twirl 18.1.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

                     U3D 18.1.1  ©2006-2017 Adobe Systems Incorporated - from the file “U3D.plugin”

                     Underpainting 18.1.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

                     Vanishing Point 18.1.1, Copyright © 2003-2017 Adobe Systems Incorporated - from the file “VanishingPoint.plugin”

                     Variance 18.1.1  ©2006-2017 Adobe Systems Incorporated - from the file “statistics.plugin”

                     Virtual Reality Modeling Language | VRML 18.1.1  ©2006-2017 Adobe Systems Incorporated - from the file “U3D.plugin”

                     Water Paper 18.1.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

                     Watercolor 18.1.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

                     Wave 18.1.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

                     Wavefront|OBJ 18.1.1  ©2006-2017 Adobe Systems Incorporated - from the file “U3D.plugin”

                     Wind 18.1.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

                     Wireless Bitmap 18.1.1  ©1989-2017 Adobe Systems Incorporated - from the file “WBMP.plugin”

                     ZigZag 18.1.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

                   

                  Optional and third party plug-ins: NONE

                   

                   

                  Duplicate and Disabled plug-ins: NONE

                   

                   

                  Plug-ins that failed to load: NONE

                   

                  Extensions:

                   

                     com.adobe.inapp.purchase  2.10.56 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_2_10_56/purchase.html”

                     Recent Files  1.4.2 - from the file “/Library/Application Support/Adobe/CEP/extensions/CCX_START_EXTENSION_1_4_2_009/index.html”

                     Libraries  2.10.56 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_2_10_56/index.html”

                     New Document  1.4.2 - from the file “/Library/Application Support/Adobe/CEP/extensions/CCX_START_EXTENSION_1_4_2_009/fnft.html”

                     Start  1.4.2 - from the file “/Library/Application Support/Adobe/CEP/extensions/CCX_START_EXTENSION_1_4_2_009/index.html”

                     com.adobe.experimentation.extension  2.0.0 - from the file “/Applications/Adobe Photoshop CC 2017/Adobe Photoshop CC 2017.app/Contents/Required/CEP/extensions/com.adobe.experimentation.extension/index.html”

                     Adobe Color Themes  6.1.0 - from the file “/Applications/Adobe Photoshop CC 2017/Adobe Photoshop CC 2017.app/Contents/Required/CEP/extensions/com.adobe.KulerPanel.html/index.html”

                     Export As  3.0.8 - from the file “/Applications/Adobe Photoshop CC 2017/Adobe Photoshop CC 2017.app/Contents/Required/CEP/extensions/com.adobe.photoshop.crema/PSPanel/dialog.html”

                     Device Preview  1.3.2 - from the file “/Library/Application Support/Adobe/CEP/extensions/com.adobe.previewHD/PSPanel/panel.html”

                     com.adobe.preview.loader  1.3.2 - from the file “/Library/Application Support/Adobe/CEP/extensions/com.adobe.previewHD/PSLoader/loader.html”

                     Export As  3.0.8 - from the file “/Applications/Adobe Photoshop CC 2017/Adobe Photoshop CC 2017.app/Contents/Required/CEP/extensions/com.adobe.photoshop.crema/PSPanel/dialog.html”

                   

                  Installed TWAIN devices: NONE

                   

                   

                   

                  • 6. Re: 100% zoom display size changed and now it's much smaller than it was before...
                    gener7 Adobe Community Professional & MVP

                    Thanks for the System Info. This is a tough problem. I do not see anything in System Info that looks off. You are running the latest updates.

                     

                    Your display is bottom=1440, right=2560 and that's close to the size of your image.

                     

                    For experimentation purposes, can you switch to another user account or create a new user account and see if you note the same behavior with your file?

                     

                    I want to be sure it is not something such as an extension or plugin that went bad.

                    • 7. Re: 100% zoom display size changed and now it's much smaller than it was before...
                      MatthewBenham Level 1

                      I created a new user account, signed in and it's behaving the same...

                      • 8. Re: 100% zoom display size changed and now it's much smaller than it was before...
                        gener7 Adobe Community Professional & MVP

                        Next idea is not just a simple uninstall (which leaves behind support and configuration files), but a clean uninstall.

                         

                        Uninstall and then run the Cleaner Tool Use the Creative Cloud Cleaner Tool to solve installation problems

                         

                        Then reinstall.

                         

                        You are also entitled to install and run an earlier version: CC 2015.5 as an example. I keep an earlier version around in case 2017 runs into difficulties. That way my work doesn't get put on hold.

                         

                        Gene