2 Replies Latest reply on Jul 6, 2017 10:02 PM by andyrias

    Unable to download Acrobat Reader on Android phone

    tiarap45241094 Level 1

      Not able to download acrobat on my Android phone

        • 1. Re: Download
          Adorobat Adobe Employee

          Hi tiarap45241094,

           

          Try downloading Acrobat Reader using Play store from here:  Adobe Acrobat Reader - Android Apps on Google Play

          Sign in to Play store using the same email address which you used on the phone and click Install.

           

          Could you let us know what happens when you try to install Acrobat on your phone using Play store?

          Is there any error message you are receiving?

           

          Keep us posted with the results.

          Shivam

          • 2. Re: Download
            andyrias Level 1

            Adorobat  wrote

             

            Hi tiarap45241094,

             

            Try downloading Acrobat Reader using Play store from here:  Adobe Acrobat Reader - Android Apps on Google Play

            Sign in to Play store using the same email address which you used on the phone and click Install.

             

            Could you let us know what happens when you try to install Acrobat on your phone using Play store?

            Is there any error message you are receiving?

             

            Keep us posted with the results.

            Shivam

            I guess it's due to phone storage. Nothing to do with Adobe reader.

             

            @tiarap45241094: try free some space on your phone, clear app cache, reboot.... and try installing reader app again. I faced the same issue and solved it.