4 Replies Latest reply on Jul 31, 2017 4:00 PM by Kevin-Monahan

    After Effects 2017 CC 14.2.1.34 frequently "not responding".

    lorilinstruth Level 1

      Hi all,

      Ever since I upgraded to the 2017 release, AE keeps intermittently hanging and "not responding." It doesn't matter what project I'm working on...it happens in all of them, even new ones with just a couple of simple text layers. I don't see any pattern to the behavior...it just suddenly freezes on me. If I wait long enough (a couple of minutes) AE usually recovers and works fine again for another few minutes or so until it happens again. I didn't have this problem with version 2016.

       

      System Basics

      GeForce GTX 1060 (latest drivers)

      Windows 10 Pro

      32 GB Ram

      Intel 17-3770

      SSD drive for OS and Disk Cache (plenty of space)

       

      Any ideas where to start troubleshooting?

       

      Thanks in advance,

      Lori