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Files missing when after effects starts up

Community Beginner ,
Jun 30, 2017 Jun 30, 2017

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Whenever I start After Effects my computer says that I am missing some files. Before the last update, After Effects was working fine. I tried it on my other computers and it was working fine so it is a problem with this computer. It is a Windows 10.

This is what pops up whenever I start it up. What is wrong and what can I do to fix it?

Any help would be greatly appreciated.

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Community Expert ,
Jun 30, 2017 Jun 30, 2017

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Try the forum for After Effects.

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Community Expert ,
Jul 01, 2017 Jul 01, 2017

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[Question moved to the relevant forum]

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LEGEND ,
Jul 07, 2017 Jul 07, 2017

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Does After Effects work normally after you get this message?

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Adobe Employee ,
Jul 27, 2017 Jul 27, 2017

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Hi Whitla,

Are you still facing this problem? If not, let us know how you solved it. If so, please let us know so we can assist you further.

Thanks,

Kevin

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Adobe Employee ,
Jul 31, 2017 Jul 31, 2017

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Hi Whitla,

Think I've found a solution for you. Check out this post: After Effects error on launch, and can't import any videos - 3 MediaCore plugins can't be loaded

Thanks,
Kevin

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