1 Reply Latest reply on Jul 2, 2017 5:21 PM by susiem98447488

    Error getting License. W_ADEPT_CORE_WRONG_DEVICE

    lee.molyneux

      Hi, I've recently purchased an Adobe Digital Editions book.  I have downloaded it ok on my Windows PC; however, after installing Digital Editions on my IPAD and authorizing, all my purchased files download apart from one where I get the following message:

       

      Unable to download.  Error getting License.  License Server Communication Problem: W_ADEPT_CORE_WRONG_DEVICE

       

      I have de-authorised my IPAD and reinstalled Digital Editions.  Again all my files download ok, apart from one... typically the one I really need.

       

      The file opens fine on my Windows PC.  Hope someone can help ;-)