2 Replies Latest reply on Jul 2, 2017 9:24 PM by geoffreyp37178285

    Consistently crashing when updating cross references across a book

    geoffreyp37178285

      Hi

       

      I have a book (indb) over 8 files. I recently moved some sections around in one of the books.

       

      Now I cannot use the update cross references function from the book - it always crashes. I can provide a macOS crash report. The thread stack points pretty conclusively at the hyperlink library: com.adobe.InDesign.Hyperlinks

       

      I am using CC on a Mac. The files are in dropbox. I share these files with a windows user.

       

      What can I do? Is there a way I can use to find the corruption? Or a workaround?

       

      Cheers

       

      Geoff

        • 1. Re: Consistently crashing when updating cross references across a book
          BarbBinder Adobe Community Professional

          I am using CC on a Mac.

          Which Mac OS, exactly? (Apple > About this Mac)

          Which InDesign version, exactly? (InDesign CC > About InDesign)
          InDesign CCss_001.png

          Have you tried storing the files locally and not on dropbox? Does that make a difference?

          1 person found this helpful
          • 2. Re: Consistently crashing when updating cross references across a book
            geoffreyp37178285 Level 1

            Mac: 10.12.5 (16F73)

            CC: 2017.1 release, 12.1.0.56 Build

             

            I can't move the files off dropbox  because then all the inter-file cross-references will break. Cross references use absolute file paths, not relative paths, which is very inconvenient. The files are effectively pinned in pace (I suspect it is possible to write a script to correct them, but I haven't looked deeply into that). Is there such a script?

             

            By using the cross-reference pane I was able to find and repair some of them. Even if I can fix them all that way and that fixes the crashing problem, it is still the case that InDesign should not crash when it encounters a dangling cross-reference - it should give a good message and then stop trying to update them.

             

            Cheers

            Geoff