5 Replies Latest reply on Jul 5, 2017 4:31 AM by Nanaky



      Please help. I downloaded an .ascm file from Wiley and they refuse to send it to me in any other format. I have tried opening it in Digital Editions but keep getting an error message saying that it is unable to download because of the " E_DEPT_DOCUMENT_TYPE_UNKNOWN.


      Any advice other than reinstalling it would be great.