5 Replies Latest reply on Jul 3, 2017 3:45 PM by sthorp17

    Lightroom 2015.10.1 stops running in Slideshow module

    sthorp17

      I get "lightroom stopped working" when I am in the slideshow module.  I upgraded to 10.1 to try to resolve the problem with no success.  It fails with or without music. 

      I have not created a slideshow since i upgraded form Lightroom 5 to CC.  I tried to go back to LR5 but my new collections are not available.

       

      Creating Slideshows is the primary reason I use Lightroom.  Please HELP  Graphics processor is not selected in preferences.  OS is Windows 7 with service Pack 1.

       

       

      Here is the event log.

       

      Faulting application name: lightroom.exe, version: 6.10.1.10, time stamp: 0x591f413f

      Faulting module name: ig4icd64.dll, version: 8.15.10.2476, time stamp: 0x4e414c6f

      Exception code: 0xc0000005

      Fault offset: 0x000000000006556e

      Faulting process id: 0x1dfc

      Faulting application start time: 0x01d2f3671f02cf38

      Faulting application path: C:\Program Files\Adobe\Adobe Lightroom\lightroom.exe

      Faulting module path: C:\Windows\system32\ig4icd64.dll

      Report Id: 6bc48a54-5f5b-11e7-b9bb-b9eb62bdc79c