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license activation

New Here ,
Jul 02, 2017 Jul 02, 2017

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One computer crashed with the license, so I downloaded it on a temp computer.  Now I have a new computer that I am trying to license my software on.  It says the serial number is invalid.  I signed out of Lightroom on the temp computer and uninstalled it. I am not a creative cloud subscriber. My license is registered in my Adobe account.

I can't find a contact phone, email nor chat window to help me. 

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Community Expert ,
Jul 02, 2017 Jul 02, 2017

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I assume you've got Lightroom 6. Which operating system?

Can you post a screenshot of the exact error message?

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