4 Replies Latest reply on Jul 4, 2017 3:50 AM by JJMack

    Photoshop won't open when from LR or the CC app

    manibengood1 Level 1

      When I try to open Photoshop CC I can not get it to open. If I try to launch it from the CC app nothing happens. When I try to open it from LR Edit>Merge to panorama in photoshop. Then it ask me, "Do you want to allow this app to make changes to your device. It has never asked me to do this before. Then it takes me to the PS recent files screen and then nothing. Then shortly after that I get "The Files could not be edited because Adobe photoshop CC 2017 could not be launched" error message. I have uninstalled multiple ways and multiple times. I have tried uninstalling PS and deleting preferences. Not deleting preferences. Uninstalled LR. Uninstalled the CC launcher. Using the Adobe Creative Cloud Cleaner Tool. Then reinstalling and checking to make sure all apps are up to date. All with the same results. I am at a loss as to what I can do to fix this.

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