Hi all. I did a search for this but couldn't find the specific information I need. I'm using windows 7 with AE 15.3. I have 32gb of RAM installed, which windows recognizes. However, In the preferences window, under the "memory" tab, AE only recognizes 16gm of that RAM.
edit: when closing all applications and viewing available RAM in PS, it still shows only 16gb available.
How can I make it recognize all 32gb? Thanks.
UPDATE: Oops, I figured it out for myself. The version of windows 7 which I was using (win7 Home) has a RAM limit of 16gb. To get it up to 32 gb (or higher) you have to upgrade to professional or ultimate. This website has the info I used. Hardware Upgrade: Why Windows Can’t See All Your RAM