3 Replies Latest reply on Jul 4, 2017 5:09 AM by ridhijain

    Adobe Flash Player is enabled in Chrome Settings, but Adobe says it is disabled

    LCR400 Level 1

      Hello,

       

      I am unable to see course content appear in an online class I'm taking. The white box appears, but no text. I cleared my browsing history, restarted my computer, refreshed the page, etc., but to no avail.

       

      I use Windows 10, Chrome. When I try to download Adobe Flash Player it says "Note: Adobe Flash Player is already installed, but disabled. Click here for more information." When I do, I am instructed as to how to allow sites to run flash and see that my setting is ALREADY ON and that the site I'm having trouble with appears in the allowed list.

       

      In other words, Adobe is telling me that Flash Player is disabled in my settings when in fact it is enabled.

       

      What can I do to solve this problem?

       

      Advanced thanks to anyone who can help.

       

      Luba