Thanks for posting in Adobe forum.
I really apologize for the inconvenience you are facing.
I understand you are facing issue in installing Elements 15 in your machine.
Can we follow the following steps:
Please click here to download Adobe Application Manager for Mac.
- After installation please double click its icon by searching it on finder to complete the installation (Mac)
Please click here to download Adobe Photoshop Elements .
- It will be downloaded as a trial version & the file has a pack of multiple languages that includes "English" but when during installation you will mention your adobe id, password & serial number then it will become full version .
- If you face more issue regarding installation & activation for Elements then please contact our Support Engineers via chat by clicking here.
Hope this works for you.
I am so sorry. I tried to download Elements 15 (for the 9th time) according to your instructions and again, it got all the way through installation and I got the "Adobe Application Manager quit unexpectedly" message. I have taken screen shots of the code listing (it won't let me do a simple copy and paste). If you like I will send them to you. Also, I tried to download Elements 10 again. It bailed out again at the end, but at least I got further than I had before. If I understand your instructions, I just need to go try again -- it may have been too soon.
Finally, I clicked the link in your reference to the support engineers. It kicked me out the first time, and then when I got back in I could not figure out where I was supposed to click to connect. If I may make a suggestion, that page really needs to be clarified.
I will try again to get through.
Sorry again, but I really cannot figure out how to contact your Support Engineers. Excuse me -- I'm going to go beat my head against a wall for awhile.
Success!! Elements 10 has now successfully installed. A quick poke around the neighborhood and seems (knock on wood) to be doing fine.
Thank you so much for your help! I realize Elements 15 is a whole issue unto itself, but if E 10 is happy, I'm happy.
P.S. I panicked and bought a copy of E 15 at approximately the same time you were contacting me the first time. Maybe one day I'll try again to install it. But E 10 is fine for me.