I'm hoping this is just a simple thing that we have missed, but a client tells me that the interactive form we have supplied is miss-behaving in many ways.
The biggest problem is that radio button selections are not saving.
We have 3 sets of these (on three different pages) and only one set holds when she selects.
She is also telling us that the fonts render at different type sizes, plus multi-line is not working (the ability to return to a new line within one field) .
When tested on my iMac it all works fine, it should be noted.
She is on a MacBook Air
Any radio button sages out there?
Ask her what application she's using to open the files with. If it's Apple
Preview you've found your culprit. It's a buggy application that corrupts
PDF forms in various ways, just by opening them. If that's the case tell
her to delete the files she has, download them again, and make sure to only
open them using Adobe Reader.
On Wed, Jul 5, 2017 at 11:28 PM, melissahin <firstname.lastname@example.org>