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1. Re: Adobe illustrator for Mobile devices
Sue Garibaldi
Jul 6, 2017 7:40 AM
1 person found this helpfulHi JBVR.
Sorry the app's not performing as it should be. I've been seeing a few comments about lagging lately. A few questions:
What version of Draw are you using?
What device and version of the operating system are you using?
What are you doing when you see the lag? Drawing? Zooming? Any additional information will help.
Please let me know.
Sue.
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2. Re: Adobe illustrator for Mobile devices
Hello and thank you for the prompt reply. I downloaded Adobe Illustrator to use with my Samsung S3 tablet running Android Nougat. I notice a decrease in performance when drawing with the S pen.
Sent via the Samsung Galaxy S8, an AT&T 4G LTE smartphone
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3. Re: Adobe illustrator for Mobile devices
Sue Garibaldi
Jul 6, 2017 11:31 AM
1 person found this helpfulJBVR.
Since you're on an older device, have you tried running Draw with all other apps closed? Does that help?
Sue.
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4. Re: Adobe illustrator for Mobile devices
The Samsung Galaxy S3 tablet was released in April of this year.
J
Sent from Mail<https://go.microsoft.com/fwlink/?LinkId=550986> for Windows 10
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5. Re: Adobe illustrator for Mobile devices
Sue Garibaldi
Jul 6, 2017 12:40 PM
1 person found this helpfulJVBR.
Am I thinking of the phone?
Let me drop a note to the product team and see if they have any suggestions/insights about this. I don't have a Samsung device (so no SPen) so I can't test it.
Sue.