5 Replies Latest reply on Jul 9, 2017 3:41 AM by peterf81595901

    Lightroom 6.9 won't upgrade to 6.10.1

    peterf81595901

      Hi all,

      My standalone version of Lightroom 6.9 wont upgrade to the latest 6.10.1 as it thinks it is already up to date.  Below is a screen shot of when I run Help -> Updates from the menu:

      2017-07-07_225156.jpg

       

      I have downloaded the 6.10.1 patch and tried to run it manually but it says that the patch is not applicable to me:

       

      2017-07-07_222457.jpg

       

      I have tried the Adobe Support Chat but they could not help me.  Below is a snippet of what I see in the System Info in the Help menu:

       

       

      Lightroom version: 6.9 [ 1106920 ]

      License: Perpetual

      Operating system: Windows 10

      Version: 10.0

      Application architecture: x64

      System architecture: x64

      Logical processor count: 4

      Processor speed: 2.5 GHz

      Built-in memory: 16305.5 MB

      Real memory available to Lightroom: 16305.5 MB

      Real memory used by Lightroom: 653.9 MB (4.0%)

      Virtual memory used by Lightroom: 705.8 MB

      GDI objects count: 447

      USER objects count: 1250

      Process handles count: 1380

      Memory cache size: 0.0MB / 3820.3MB (0.0%)

      Maximum thread count used by Camera Raw: 4

      Camera Raw SIMD optimization: SSE2,AVX,AVX2

      Camera Raw virtual memory: 189MB / 8152MB (2%)

      System DPI setting: 96 DPI

      Desktop composition enabled: Yes

      Displays: 1) 1920x1080, 2) 3840x2160

      Input types: Multitouch: No, Integrated touch: No, Integrated pen: No, External touch: No, External pen: No, Keyboard: No

       

      Anyone have any ideas?

       

      Thanks in advance,

       

      Peter