0 Replies Latest reply on Jul 7, 2017 9:59 AM by avrra

    Unrecognized Licence DUPLICATE LOCKED

    avrra

      Hello

       

      I have a problem I can't solve, even after all the manipulations that have been recommended by Adobe.

       

      I have an Adobe account with the Creative cloud (with Photoshop) on my 1st computer. I would like to install it on a second at the same time. But I only get the following message:

       

       

      Capture2.PNG

       

       

       

      I already pay this formula and it does not recognize my Photoshop licence. I tried everything without any results:

      - check my payment information (up-to-date)

      - sign out of my account CC on the 1st computer

      - reconnect on the 2nd computer

      - uninstall/reinstall photoshop

      - get updates of applications

      - reset the hosts file

       

      I don't know what else to do and I really need help... If you have solutions, thank you very much in advance!

       

      Duplicate, Locked... go to https://forums.adobe.com/thread/2355138